Business Systems Analyst 2 (Commerce IT)

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Job description

Business Systems Analyst 2 (Commerce IT)

Description

Job Purpose or Objective(s): The incumbent works directly with the business in support of IT projects and systems. The role engages with business user groups at all levels to provide support for production systems and requested projects.

Primary Tasks:

-Establish project requirements using interviews, document analysis, surveys, business process descriptions, use case scenarios and workflow analyses. Ensures all stakeholders are involved in requirements gathering activities.
-Prepares detailed requirements specification documents, user interface guides, business process/workflow diagrams, functional and technical specification documents in support of everything from small system enhancements to larger scale project deployments. Effectively organize and categorize large amounts of information provided by stakeholders.
-Conducts needs analysis, organizational readiness assessments, and impact analysis to identify opportunities to link programs, processes, and systems throughout the organization to achieve optimal efficiency.
-Assist in the development of new business processes and monitors processes to ensure they are effective.
-Understand long-term business objectives and suggest strategies to meet those objectives.
-Work with business owners and stakeholders to develop acceptance criteria and a plan to facilitate user testing to ensure that the solution meets the business requirements.
-Prepares test plans, executes test scripts, and documents results to ensure proper management and remediation of identified defects. Document user training materials, process guides, and conduct user training.
-Provide regular updates to IT and business user management through presentations, status reports, and meeting minutes.
-Document user training materials, process guides, and conduct user training.
-Performs other duties as may be assigned.