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Technical Support Representative

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Kelly Science, Engineering, Technology & Telecom

2021-12-03 07:32:10

Job location Oklahoma City, Oklahoma, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

We are hiring for Help Desk Analysts in Oklahoma City for 12 month projects! Training is provided.


***Tentative Class Start date is December 13th ***

Job length: 1 year contract on W2, at 40hrs/week

Job location: Oklahoma city


JOB SUMMARY:

Provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies for employee service desk. Candidates MUST be local to Oklahoma City, OK. Non-local candidates will not be considered for this role.


REQUIRED SKILLS:

• Password and access resets

• Ability to meet deadlines

• Ability to Work Independently

• Ability to Work with Others

• Analytical Ability

• Analyze Software Problems

• Communication Skills

• Critical Thinker

• Customer Service -Excellent phone skills a Must

• Detail oriented

• Grammar, Spelling and Punctuation Skills

• High Level Analytical Ability

• Multi-tasking

• Oral and Written Communication Skills

• Professional Demeanor

• Team Player

• Troubleshooting

• Compute operating system and procedures

• Computer Peripherals

• Install

• Networking

• Software Installation

• Technician knowledge

Inform a friend!

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