IT Business Systems Analyst

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Job description

Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As IT Business Systems Analyst IV, you will act as a liaison between IT and business units to ensure an understanding of business requirements when developing and implementing new IT systems and enhancing existing systems. We appreciate your new perspective on solutions for our ever-evolving IT needs.

Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us.

Responsibilities/Expectations:

• Acts as liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems.
• Serves as subject matter expert and business partner between IT Application and Infrastructure team(s) and business/end-user team(s)
• Creates annual budget analysis and cost management for responsible application including projects, ongoing maintenance, support and licensing
• Translates business requirements into technical specifications to formulate technical solutions that conform to best practice standards
• Conducts requirements gathering, user acceptance testing, making recommendations based on information collected
• Ensures maintenance, development and enhancement of existing application systems meets the organizational business objectives and IT standards
• Remediates application system issues through appropriate troubleshooting, incident-, change- and problem-management standards using ServiceNow
• Evaluates, develops and implements new application systems, developing technical requirements following standards for software development lifecycle
• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives
• Identifies continuous-improvement opportunities for cost reduction, avoidance and improved application performance
• Interacts and resolves issues with other IT support teams including Applications, Infrastructure, and outsource provider
• Modernizes, upgrades and conducts application health checks as required to ensure system stability
• Works with assigned resources to manage project-related activities for assigned applications
• Prepares recurring application dashboard metrics and reports to show analysis on specific key data points and provides cost transparency for applications, as requested
• Experience with ERP Applications such as Oracle ERP Cloud, Oracle EBS, PeopleSoft Financials, SAP, etc.
• Other duties as assigned

Education/Years of Experience:

• Required: Bachelor's degree in IT-related field or equivalent experience and minimum eight (8) years' IT experience

Other Requirements:

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Needs proficient knowledge of Microsoft Office Application and PC skills
• Preferred: Knowledge of business processes within these areas: Accounts Payable, Employee Expenses, and Project Management Life Cycle

General Compensation Information:

This role will be eligible for an Annual Incentive Program (AIP) payment. AIP payments are discretionary compensation based on business performance in relation to enterprise goals, the incentive opportunity for the role, and individual performance. Certain roles may also be eligible for long-term incentive awards.

General Benefit Information:

This role will generally be eligible to participate in the benefits offered to similarly-situated employees of Williams. These benefits include a 401(k) plan, medical, dental, vision, employee assistance, and wellness benefits, short-term disability benefits, life, accidental death and dismemberment, and long-term disability insurance, paid time off, and paid parental leave. Certain roles may also receive relocation benefits.

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Education Requirements:

Skill Requirements:

Competency Requirements:
Action oriented, Collaborates, Communicates effectively, Customer focus, Drives results, Ensures accountability, Instills trust