Customer Service Agent

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Job description

Schedule your interview with me today by using this link -

Customer Success Agent - Beaverton, OR
Direct Hire Positions

$16.50/hr plus bonuses (average $500 - $700/month)
Generous Benefit Package
Choose your own 8 hour shift between the hours of 7 a.m. and 7 p.m.

This is a work from home opportunity for the time being due to Covid.

Kelly Services is hiring Customer Success Agents in Beaverton, OR.

Send your resume to:

If you are...
• A relationship builder. We need you to build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after.
• A tech-savvy learner. We need you to know your way around a computer, being able to pick up new programs in a snap and use organizational tools to support your efficiency and performance.
• A motivator. We need you to bring a "can-do" attitude and solutions- focused approach to this role, doing your best to help every customer and giving them a great experience.
… then you belong in the family.

The Opportunity: Customer Service Representative

We are looking for a dynamic, passionate, and energetic Customer Service Representative to support our Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, resolving their issues, and giving them a reason to smile when they thin
of us. Our ideal candidate will be energetic and bring a positive attitude and willingness to learn, as well as being a great multitasker who is comfortable in a fast-paced work environment. Your communication skills must be top-notch, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. You'll need to bring patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security.

What does the job look like?

As a Customer Service Representative, your daily duties will include...
• Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.
• Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
• Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.
• Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.

Education
• High School Diploma/GED
If you invest your drive and commitment with us, you'll realize an incredible return, in a diverse environment where all staff can grow and flourish. With excellent training and development opportunities available at all levels, a great benefits package, and a talented working family all around you, with us, you'll enjoy a rewarding, challenging, and exciting career where you can reach incredible new heights.

*We have weekly start dates and 5 weeks of training provided.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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