Business Analyst

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Job description

Join our Information Technology (IT) Team at Helen of Troy as a Business Analyst (hybrid work onsite and from home), and make an immediate impact on our trusted brands, including our 8 leadership brands: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

What you will be doing:

The IT Digital division is seeking an eCommerce Business Analyst with Magento experience to assemble business and technical requirements, author and detail out Jira Issues, provide digital commerce consultancy, and serve as an internal SME to our business units. The digital technology Business Analyst will lead analysis & design activities for IT solutions in the eCommerce channels to support continued growth. This role will support the Helen of Troy life-style brand and help lead Agile releases and support ongoing enterprise-wide projects!

• Interview partners, document and workflow analysis, requirements workshops, surveys, site visits, software selection, business process definition and use case production. Lead discussions on design and user-experience requirements with annotated wires and design (comps) deliverables.

• In partnership with the Scrum Master serve as the conduit between the business users and the development teams, ensuring that project results are met according to the agreed and documented business requirement, and supporting the change around the deployment of new business processes.

• Assist with the interpretation of user requirements into feasible options and communicating these back to the business partners. Assist the engineering team in providing accurate estimates to Jira Issues.

• Seek, communicate and help improve systems, workflow, process with a Lean Methodology.

• Be an advocate for a culture of continuous improvement with a value-driven attitude that puts customers (internal & external) first.

• On smaller projects lead scrum events such as the daily standup, demonstrations and post-launch retrospectives.

• Assist project/program managers with sponsor sign off of requirement.

• Communicate requested changes, enhancements, and modifications of business requirements- verbally or through written documentation - to project managers, sponsors, and other partners so that issues and solutions are understood, and a change control process can be managed.

• Liaison with the Quality Assurance (QA) and User Acceptance Testing (UAT) teams. Support QA Case Study authoring as needed.

• Refine stories with the team to ensure there are enough "ready" stories in the backlog.

Skills needed to be successful in this role:

• Experience as a Subject Matter Expert in 3rd party commerce applications like payment, product data, order management, web analytics, content management, promotions, search etc.

• Experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall.

• Established track record in defining success criteria, metrics, test and deployment management methodologies.

• Demonstrable ability to work creatively and analytically in a problem-solving environment demonstrating partnership, innovation and excellence.

• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.

• Self-motivated, decisive, with the ability to adapt to change and ambitious demands.

• Strong functional and technical knowledge: JIRA, Confluence, Jama, MS Project, Excel, Word, and PowerPoint.

• Executed process improvement initiatives assessing current and future state solutions.

Minimum Qualifications:

• Bachelor's Degree in Information / Business Systems (MIS).

• 3+ years of demonstrated experience as a Business Analyst within a digital commerce domain.

• 3+ years of digital commerce experience in global enterprise organization.

• Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• 2+ years of experience in a consulting firm.

• 2+ years of Magento 2 experience/Adobe Commerce.

• Business System Analyst Certification (IIBA).

• PMP, Prince or another Project Management Certification.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-AB1

For more information about Helen of Troy, visit . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter .

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.

We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at .

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Vicks®, Braun®, Honeywell®, PUR®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.