Business Systems Analyst

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Job description

Job Description:

Phenomenal opportunity with an industry leader!

We started in 1952 when Les Schwab bought one tire store in Central Oregon. Since then, we have remained true to Les Schwab's vision of World-class Customer Service and unsurpassed benefits and opportunity to our employees. Today, we have over 500 locations including Retail Tire Stores, Distribution Center, Production, Transport, Equipment, and Headquarters.

We have a collaborative, high-energy work environment where team members are empowered to "run with" ideas to improve processes. As the largest tire dealer in the western states, you will have a meaningful role researching, analyzing, evaluating, and interpreting business needs while providing recommendations for developing solutions that meet our portfolio objectives. We look for candidates who are not satisfied with the status quo, are intellectually curious and confident in their abilities. If you are looking to join a dynamic, exciting and growing leader, consider Les Schwab!

You will report to the Portfolio Manager and will be based out of our headquarters in Bend, OR.

About the opportunity

The Business Systems Analyst (BSA) will be responsible for performing process definition, requirements gathering and analysis to help identify and understand business needs as part of individual assignments.

Primary responsibilities/functions you are responsible for:

Business Analysis, Requirements Definition, Business Process Analysis, Gap Analysis, and Solution Evaluation

• Coordinates and leads discovery activities with business owners to gather detailed requirements and expected outcomes through interviews and facilitated working sessions
• Leads analysis of requirements to determine the systems' potential and defines the impact to other business units and systems while providing input to the development effort
• Helps design new solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
• Creates process models based on business requirements in order to determine the completeness of the information and process components

Operational Support: Activity Coordination and Execution

• Leads individual(s) or sub project tasks across business and technical teams
• Identifies, analyzes, proposes and documents appropriate solutions for problems and issues that may impact a current business process; designs improvement suggestions
• Identifies approach to meet business requirements/needs, confirming appropriate tools, architecture and driving solutions

Qualifications:

• Bachelor's degree preferred
• PMI Professional in Business Analysis or equivalent preferred
• AND a minimum of four (4) or more years of demonstrated experience in business analysis
• Functional experience, depending on Portfolio, is a plus
• Technical writing (issue discussion documents, business cases, project charters)
• Work independently
• Communicate with internal resources at various levels (SMEs to C-suite)
• Work effectively in a collaborative environment
• Project Facilitation and Delivery skills that include stakeholder alignment, cross team collaboration, consensus gathering, project execution, acceptance and evaluation criteria definition and metrics
• Maintain and update process documentation and process models
• Ability to collaborate with the business unit stakeholders and subject matter experts to gather business requirements, document processes and optimize business transition planning