Claims Specialist II

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Job description

Job Description:

Are you looking for an opportunity to work with an industry leader?If you have strong oral and written communication skills; ability to multitask and utilize time effectively then we would love to hear from you!

Les Schwab Tires has an opportunity for a Claims Specialist II reporting directly to the Risk Services Manager and working out of our corporate headquarters in Bend.

Primarily responsible for investigating, analyzing and processing, adjusting all levels of property damage and minor bodily injury claims for third party claimants and company stores.

PRIMARY RESPONSIBILITIES

• Manage, assess and adjust property damage claims and related investigations, including interviewing and corresponding with claimants and other involved persons, documenting findings, researching and analyzing investigative information and documents, and preparing and supervising settlement offers and denials. Negotiate settlements with claimants, insurance companies and attorneys and document results. Pursue subrogation and restitution on behalf of the company.

• Provide claim support and advice to tire centers, including receiving and documenting claim information (property damage and minor bodily injury); investigative processes, claim reporting, documentation, etc. Analyze and discuss liability analysis and exposure, and loss prevention, with store managers. Create new incidents/claims in STARS Claim Management System.
• Manage, assess and adjust minor bodily injury claims (up to $10,000) and related investigations.

MINIMUM EDUCATION & SKILLS REQUIRED

• Bachelor Degree preferred
• Minimum of 2 years property and casualty claim handling experience
• Completion of insurance claim specific courses preferred.
• Strong knowledge of automotive design, function and repair (i.e., brake, alignment, suspension)
• Advanced understanding of legal liability principles as they relate to property and casualty claims
• Excellent understanding of medical terminology, medical management, injury causation, and treatment practice
• Advanced knowledge of the risk management information system (STARS) and intermediate knowledge of MS Word

Les Schwab Tire Centers© is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, disability, ethnicity, marital status, veteran status or any other legally protected status.