EHR Support Specialist I - Portland Service Center

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!

*** Up To $1,000 Sign on Bonus Available! ***

ColumbiaCare Services is a Behavioral Health Care Provider subject to OAR , which requires all employees to be fully vaccinated for COVID-19 or qualify for a medical or religious exemption in accordance with the rule.

What We Offer

Enjoy our many benefits and incentives including:

• Competitive Pay
• Affordable Medical/Dental/Vision plans (30+hrs)
• Generous Vacation and Sick time

• Professional development and training opportunities
• 100% Vested Retirement Plan w/ up to 6% Match (pending completion of waiting period and qualifying hours)
• Holiday Pay (9)
• Paid Volunteer Hours
• Company Paid Life Insurance
• Spontaneous Bonuses & Merit Increases
• Employee Assistance Program (EAP) (confidential access to licensed professional counselors & work/life specialists to assist you with a variety of issues)
• Tobacco Cessation Program

About the Job

We have an exciting opportunity for a Full-Time Electronic Health Record Support Specialist I at our Portland Service Center in Portland, OR. This position has the primary responsibility of resolving incoming support cases related to all facets of Electronic Health Records via multiple avenues (phone, web, email). You will work closely with the Training Department to develop and track trainings for staff, clinicians and providers. Regular participation in staff meetings and trainings are mandatory.

Work Schedule: Full Time (40 hours per week), 8 hour day shifts

What You'll Make

Starting at $21.00+ an hour DOE/Credentials.

What You'll Need

• Associates Degree in Information Technology OR 2 Years Troubleshooting/providing helpdesk support for EHR (or similar systems)
• Comfortable developing & facilitating formal and informal classroom, on-the-job trainings, cross trainings, new employee orientation and remote trainings.
• Familiar with all facets of Electronic Health Records logged via phone, web, email
• QMHA Designation or Clinical experience is a PLUS

Successful applicants MUST have a valid Oregon driver's license, maintain a safe driving record, and the ability to pass a DHS criminal background check.

About Us

ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.

We are proud to be an Equal Opportunity and Affirmative Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status.