Front Desk Associate

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Job description

WHO WE ARE:

The Lash Lounge Portland - Bethany Village is a premier salon for Lash Extensions and part of a franchise with over 100 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales * Greet visitors and provide an excellent customer experience * Book appointments in person or by phone * Contribute to group operations, such as inventory maintenance * Maintain a clean and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience * Strong attention to detail * Ability to multitask in a fast-paced environment * Ability to work some weekends and some evenings * Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales * Growth opportunities * Free lash extensions and all other salon services * Discounts on retail products

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Hours per week:

• 10-19

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

Company's Facebook page:

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place