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Help Desk Technician

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Creative Financial Staffing (CFS)

2021-12-03 08:57:59

Job location Portland, Oregon, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Help Desk Technician


We are engaged on a search for a Help Desk Technician for a top client. The Help Desk Technician will provide hands on deployment, configuration, and management of systems.


About the Company and the Help Desk Technician Opportunity:

  • Our client is an industry leading software company that is searching for a Help Desk Technician to join their team.
  • The company possesses a collaborative, dynamic, and fun work environment.
  • They offer excellent benefits, including: Medical, Dental, Vision, Life Insurance, 401(k) with company match, PTO, and more.
  • Some of the employee reviews, include things like:
  • Friendly people across the organization
  • Transparent communication from leadership
  • Positive work environment

Specific duties for the Help Desk Technician include:

  • Support end-users
  • Writing, editing, and maintaining documentation
  • Asset management of hardware and software license keys, including the asset procurement process
  • Provide remote hardware and software support for end users running on Windows 10
  • Aid in rollout of new systems, updates, and assist in end user trainings on an as needed basis

Qualifications for the Help Desk Technician:

  • CompTIA A+ certification required
  • Associates degree in related field preferred
  • CompTIA Network+ certification preferred
  • Strong verbal and written communication skills
  • Knowledge and experience with VoIP solutions


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