Sr Business Analyst

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Job description

Assignment Detail

Due Date: 12/06/2021

Job Description

Scope of Work:

• Provide consultation, technical and analytical duties relating to the operation, maintenance and enhancement of systems;
• Provide expertise in the business functions and processes of specific functional areas;
• work with process owners, super users and end-users in identifying, analyzing and resolving business process or configuration problems.
• Perform systems analysis duties;
• provide expertise in the design, development and implementation of system modifications, process improvements and enhancements;
• communicate changes and new processes;
• provide technical expertise to clients to ensure design requirements reflect the business process needs;
• monitor continuing effectiveness of solutions.
• Develop business cases, project plans, requirement definitions, business process analysis, user acceptance test plans and execute implementation.
• Configure, test and manage systems;
• include performing periodic system upgrades;
• coordinate with IT staff, consultants, vendors, business process owners, end-users and management.
• Collaborate with customers to coordinate and review business process fixes and determine the impact on production processes;

In addition to the above duties, the senior level will:

• provide project management duties on complex, multi-faceted system projects;
• may lead the work of staff, consultants, vendors and others.
• Perform other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Preferred: experience or background in a criminal justice field
• Nice to have: experience in creating and managing projects in Azure Boards and/or other tools that support Agile processes
• Must: be able to pass a criminal background check

Required Skills and Abilities:
Project Management

• Advanced skill managing concurrent projects of varying sizes (5+ years) and demonstrated knowledge of Agile project management tools and methodologies.
• Intermediate knowledge and skill (2 - 3 years) sizing and prioritizing requests for programming changes or for development of new systems.

Research and Data Analysis

• Advanced knowledge and skill (3 - 5 years) analyzing and creating design and programming specifications for custom extracts based on business needs.
• Advanced knowledge and skill (4 - 7 years) creating custom data extracts in support of internal and/or public information requests.
• Intermediate (2 - 3 years) skill facilitating analysis of Federal, State and Municipal mandates and statutes to determine business impacts and determining needed system modifications.
• Intermediate knowledge of SQL (2 - 3 years) to write and execute queries for data extraction and test data loads.

Systems, Tools and Methodologies

• Intermediate knowledge and skill (2 - 3 years) using the most effective project management methodologies as needed to fit the circumstances e.g., Agile, more traditional methodologies.
• Knowledge of SDLC towards delivering custom developed business systems.
• Intermediate knowledge and skill (2 - 3 years) of data modeling to transform business data and processes into their appropriate logical application system representation.

Customer Support

• Advanced knowledge and skill (3 - 5 years) analyzing customer business processes and recommending simplified or more efficient processes (process improvement).
• Advanced skill (3 - 5 years) troubleshooting customer issues to determine cause, workarounds, and analysis to develop requests for programming changes when appropriate.
• Advanced knowledge and skill (3 - 5 years) providing consulting support to system owners and users requesting technology solutions.
• Advanced knowledge and skill (3-5 years) providing consulting support to system owners and users requesting technology solutions.

Minimum Number of Years Experience: 5