Senior Community Manager - HUD

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Job description

Not just work. Meaningful work.
People are at the heart of everything we do. Our mission is to cultivate meaningful work for people with disabilities and other barriers. We also know that unstable housing is a barrier to employment By becoming a Community Manager, you will join a team that proudly serves our Relay owned and operated affordable housing communities.
We encourage people with a disability, a Preferred Worker Card, or other barriers to employment to apply. Please let us know if you need special accommodations.
The Job
Senior Community Manager - HUD (Full-time/Day)
We're looking for an energetic and motivated teammate to play a critical role in supporting both the operations and the culture of the Housing and Property Management team. This position acts as the primary contact for the property's residents, acts as liaison between residents and Property Management, and is responsible for curb appeal, basic on-site maintenance and monitoring condition of the property. The Senior Community Manager - HUD also creates an environment that is based on customer service, welcoming to all, and allows for every resident to experience the peaceful enjoyment of the community.

The benefits

• $19.50 - $22.00/hour, depending on experience + must live onsite in 2 bedroom manager's unit with FREE rent!
• Full-time benefits, including: medical, dental, 403(b) retirement plan, life insurance, and mileage reimbursement. Relay pays 100% of an employee's medical, dental, and vision premiums
• Enjoy paid time off, paid sick days and paid holidays

What you'll do

• Working hours will be Monday - Friday, 8:30AM - 5:00PM
• Location will be at Chenowith Rim Plaza, The Dalles, Wasco County Oregon
• Provide Customer Service and Resident Relations: maintain a log of conversations with prospective tenants, current residents, and/or visitors, welcome and show prospective residents rent ready units, the overall property, and explain occupancy terms
• Administrative/Clerical Work: processes and serves 72 hour notice for assigned property, responsible for evictions of tenants as well as court appearances for assigned property, check rent and maintenance requests daily, conduct and support the investigation and documentation of resident complaints while finding resolutions
• Quality Assurance: training new managers, work in partnership with the Maintenance Technicians to ensure property is well maintained and functioning well, and complete possession/vacating PCR of the unit condition and submits necessary paperwork for reconciliation
• Property Upkeep and Maintenance: investigate resident complaints, document minor maintenance and weekly property inspections of the exterior including
• Health and Safety: Identify and accurately report to Portfolio Manager any of Health and Safety issues related to the condition of the properties

Why you're a great fit
We know that experience is gathered in many ways. These guidelines represent some, but not all the ways you might have acquired the skills required for this role. If you have a demonstrated ability to fulfill the job duties but got there in a different way, please apply.

• A can-do attitude and team spirit!
• High school diploma or general education degree (GED); Associate degree (A. A.)
• 3 years in Property Management and demonstrated experience with HUD
• Experience working with diverse populations
• Ability to communicate effectively with all types of people, remain calm during pressure situations and take action and/or make decisions
• Valid driver's license, reliable automobile, and safe driving record
• Able to pass a criminal history background check

More about us
We're a nonprofit organization based in Portland, OR, employing more than 700 people in the Pacific Northwest. Our variety of services includes janitorial, landscaping, document services, and supply chain solutions, as well as managing affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees and affordable homes to our residents.
Relay owns and manages nearly 1,000 units of affordable housing in the Portland metro area. We recruit, hire, train, and retain people with barriers to employment across our multiple social enterprises; affording them a regular paycheck, access to benefits, and inclusion in our local economy. Our employees who qualify for affordable housing are moved to the top of our waiting lists.
Equal Opportunity
Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to cultivating a people-first inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.
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