Receptionist

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Job description

Hartmann&Forbes, the world's leader in Handwoven Natural Shades for the luxury home interiors market, and one of the top 100 green companies to work for in Oregon is actively seeking an experienced Receptionist to join our team.

Job Description | Receptionist

• Data entry
• Answer incoming calls, direct to the appropriate staff and take/deliver messages when voicemail is not an option
• Keep track of office staff whereabouts to assist guests, vendors, clients and co-workers with availability
• Greet visitors, vendors and clients in a professional courteous manner. Notify appropriate employees upon their arrival. When requested escort to the appropriate meeting location making sure they have been offered and if accepted, given coffee, tea or water.
• Preparation of materials and facility for meetings including beverage and food service; when requested
• Document management; filing, scanning and saving to server; maintaining clean well-organized file cabinets; and organizing, storing and recovery of archived files
• Assist Executive Council members and other departments as needed with mailers, data entry, scanning, filing and other miscellaneous projects as requested
• Retrieve incoming mail and distribute to appropriate staff. Pack, label, weigh, stamp and take mail to Post Office
• Distribution of incoming packages delivered by courier, vendors, clients, guests and shippers
• Maintain clean, well-organized entrance, main office, mailroom, supply cabinet
• Operate, clean regularly, and recommend to the supervisor maintenance needs for all office equipment (i.e., copier, telephones, faxes, staplers, etc.)
• Backup to Customer Relations as needed
• Adhere to shift, break, and lunch schedules and maintain acceptable attendance. Provide required notification of absence according to company policy

Job Requirements:

• 1-2 Year's experience directly involving telephone and data entry
• Professional appearance and demeanor
• Developed skill in verbal and written communication to analyze, interpret and address customer needs and the ability to interact and develop rapport with a large and varied customer base
• Able to display and maintain a positive attitude under stressful working conditions. Demonstrate proactive resolution techniques in dealing issues and employee communication
• Ability to be flexible and quickly adapt to changing business needs and processes in a fast paced, team oriented working environment
• Able to multitask, set agreements, prioritize and meet established deadlines
• Computer operating systems/applications including Word, Outlook, Excel, and related software; ePIC and Act! knowledge preferred but not required

About Us

HARTMANN&FORBES is the world's leader in ethically crafted, Handwoven Natural shades. Offered exclusively to Interior Designers worldwide, the company's sustainable products are distributed through a network of U.S. and international trade showrooms.

For each of the last nine years, the company has been selected as one of Oregon Business Magazine's Top 100 Green Companies to work for.