Customer Data Analyst Intern

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Job description

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

The Opportunity

As the company continues to grow we are seeking a Customer Data Analyst Intern with a flexible start date between now and January and, for the right candidate, potentially continuing through Summer 2022 as part of Ortho's Summer Intern Program. The Customer Data Analyst Intern will ensure customer data is complete, of high quality , accurate and up to date.

This position can be remote or onsite.

This position is available now (start date is flexible).

The Responsibilities

• Analyze data to complete , deduplicate and correct customer data.
• Work with Excel spreadsheet to review, validate and update data.
• Document action taken for quality control and audit purposes.
• May include searching for information on the web.
• May include entering or correcting data in application(s).
• May include contacting the customer via email or phone (script will be provided) to verify and/or obtain contact data.

Job Deliverables

• High quality, accurate , complete, and up to date customer data.

The Individual

• Field of Study: Liberal Arts, Business Administration, Information Technology, Data Analytics
• Minimum Year in School: 1-2
• Minimum GPA: 3.0
• Experience with Microsoft Excel, Outlook, and Teams.
• Attention to details.
• Self-starter who has a professional demeanor, can follow instructions, work independently, and meet deadlines while delivering high quality work.
• Student must be a US Citizen or Permanent Resident