Loss Prevention Director

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Job description

Bensalem, PA, US

Requisition ID: 2147

Job Description

The Manager/Director, Loss Prevention is a key business partner tasked with leading company's field loss prevention programs while working proactively and in collaboration with Operations, and other cross functional teams to identify potential risks to the company and provide appropriate, practical, and timely resolution. The position drives security and safety awareness across the company's footprint of properties to reduce the frequency and severity of incidents which may include provide training, reporting, and proactively identify trends and recommending best practices.

Key Responsibilities

• Provide oversight and direction to the Regional Managers while taking a primary leadership role in identifying and mitigating property security and safety exposures across the company.
• Directly responsible for the execution of the Loss Prevention programs
• Proactively analyze company security and safety metrics and identify/recommend practical solutions to address outliers.
• Drive security and safety awareness by developing and leading in person training and/or virtual with business Operations.
• Conduct in person property audits and provide monthly analysis to leaders with any recommendation and follow up on resolution
• Conduct in person property visits which include evaluating Field safety equipment including assessment of physical security of property.
• Identifies company trends relating to physical security and develops action steps to assist in recommending and implementing best practices
• Collaborate with HR and Operational business leaders in addition with external government and law enforcement agencies as required for security and safety investigations.
• Liaise with and coach the investigating manager to ensure compliance with procedures and completion of a thorough investigation.
• Leads investigation/mitigation of incidents involving illegal or hazardous materials requiring 3rd party assistance
• Provide support to Field Operations during crises and natural disasters to ensure security and safety of employees and property.
• Partners with cross-functional teams to achieve positive on ad hoc projects.

Education/Experience

• 4-year college degree and/or 6 or more years of equivalent experience
• Specific Certifications: Wicklander-Zulawski
• Preferred Certifications: LPQ, LPC, or CFI
• Intermediate working knowledge of business applications such as Tableau, Oracle BI Publisher, Data Warehouse

Knowledge/Skills

• Multi-Region Store Support
• Ability to maintain confidentiality and use discretion.
• Ability to make critical decisions in high pressure situations.
• Strong work ethic and ability to produce high quality work under deadline pressures.
• Ability to solve problems with consideration to all areas of the business.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, adjust to new developments, and complete tasks is required.
• Prior experience and a proven track record of shortage reduction and inventory control.
• Demonstrates strong interpersonal skills.
• Capable of inspiring trust and confidence through effective communication and interpersonal skills with employees at all levels of the company.
• Excellent organizational and analytical skills, in addition to a demonstrated record of cross-functional collaboration.
• Demonstrated track record of being proactive, managing multiple complex projects simultaneously, and focusing on critical priorities with little or no supervision.
• Must possess a demonstrated understanding of general and civil liability.
• Strong in person and telephone interview skills are required.
• Ability to travel.

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