Business Analyst - Billing

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Job description

Title: Business Analyst - Billing BA

Location: Remote

Primary Responsibilities:

• Knowledgeable of North American Insurance platform products
• Participate in all phases of SDLC from requirements and scoping through deployment and assist in the resolution of issues
• Consult with internal and customer business and technical staff to understand requirements and functional designs; participate in development of documentation artifacts
• Document project requirements using Project Best practices
  • Configuration - web pages, templates, data attributes etc. .
  • Work with UI owners to support configuration in line with business processes, standards, navigation requirements, etc.
  • Work with developers to support configuration (actions, interfaces, etc.) necessary to integrate with other applications and services
  • Support integration and user acceptance testing of customer solutions
• Sprint Planning Activities using JIRA (Atlassian)
• Collaborate with Project and Configuration teams on analysis, design, best practices, consistency within projects and across projects
• Work independently and as part of team implementing requirements
• Support triage, investigation and debugging of issues and defects
• Escalate gaps and/or issues to Project Manager and collaborate to resolve

Other Key Activities include:

• Support integration and user acceptance testing of defect fixes, enhancements and on-going releases
• Develop and maintain client and internal staff configuration related documentation
• Participate in spec review meetings; function as configuration SME for assigned enhancements
  • Document configuration changes associated with assigned enhancements
  • Provide support for QA for setting up Test Cases and Regression Testing
  • Work with Architecture and Development teams as needed for clarifications, impact analysis, documentation updates, etc.
• Demo set up for Coresuite Products

Specialty: P&C Insurance Billing and Collections Knowledge

• Experience and understanding of Payment Methods, Collection Methods and overall Billing Cycle Management
• Robust understanding of common integration point for incoming and outgoing files.
• Understanding of General Ledger reporting of Cash/Collections, Accounts Receivable/Payable & Premium Accounting
• Understanding of Digital tools and interfaces for Consumer access
• Disbursement Processing understanding for Refunds and Commissions
• Understanding of Commission Processing and the various methods utilized

Qualifications:

• 5+ years of experience as a Business Analyst
• Strong business and technology acumen - ability to relate technical solutions to business objectives
• Knowledge of North American P&C Insurance platform applications
• Ability to adapt to various work settings
• Ability to work both independently and collaboratively with a team
• Strong oral and written communication skills
• Willing to travel to travel 25-50%

Preferred:

• Experience with web-based applications
• Familiarity with XML, XSLT, HTML,
• Strong technical acumen
• Working knowledge of policy administration software and systems; full understanding of policy lifecycle
• Bachelor's Degree in Computer Science, Management Information, Finance, Mathematics or other related fields; in lieu of Bachelor's degree actual P&C Policy Billing and Collections experience can be considered