Accounts Receivable Associate

Job description

Accounts Receivable Associate

The Accounts Receivable (AR) Associate will report to the AR Manager and will be responsible for researching and reconciling customer's accounts, related to pharmaceutical chargebacks, shortages, pricing, trade related and miscellaneous deductions. He/she will obtain necessary backup documentation from customers, analyze accounts in Excel using Pivot Tables & Vlookups. Contact customers via email or phone, to resolve and obtain payment of open deductions and past due invoices. Offset credits and debits to resolve open deductions. Prepare credit memo requests or write-offs, as necessary and maintain database. Send invoices, credit memos and statements to customers.

Responsibilities

* Prepare, post, verify, and records customer payments and transactions related to accounts receivable.
* Research customer discrepancies and past-due amounts with the assistance of the Accounts Receivable Manager and other staff.
* Collaborates with the Accounts Receivable Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
* Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment
* Analyze and determine root cause of unmatched customer deductions, process credit memos and resolve unapplied cash in accordance with policies and procedures. Maintain accurate record of accounts receivable. Identifies and communicates problem accounts or issues to management and teammates to foster timely correction and teamwork.
* Support larger, more complex customer accounts. Reconcile variances and trends to resolve customer issues, including collection of customer deductions. Research and determine root causes of variances to eliminate continuing issues.
* Work with Revenue Accounting and Sales team to document and review customer contracts.
* Assist with quarterly and annual audit requests.
* Review customer claims pertaining to ensure that credits taken are within company policy.

Education/Qualifications:

* 0-5 years of experience in a related field.
* As solid understanding of bookkeeping and accounting functions is necessary.
* Excellent verbal and written communication skills.
* Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
* Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
* Ability to work independently and in a fast-paced environment.
* Ability to anticipate work needs and interact professionally with customers.
* Excellent organizational skills and attention to detail.
* Work is performed in an office environment.