Business Analyst (Computer and Mathematical)

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Job description

Responsibilities

· Recommend and define process and systems improvements

· Review, analyze and evaluate business user needs and develop requirements for projects and enhancements

· Evaluate project requests to understand, articulate and communicate project scope, costs, and benefits

· Recommend and specify process and systems improvements through analysis of system incidents, bug fixes, change requests

· Conduct analyses to investigate on-going or one-time operational issues

· Define system project plans by developing work breakdown structures highlighting key project milestones, phases, and elements, forming project teams, and establishing resource requirements and project budgets

· Monitor project progress by tracking activity, identifying, and remediating project risks, resolving problems, publishing progress reports, and recommending actions to keep projects on schedule and within budget

· Work alongside development teams to ensure full and accurate understanding of business requirements and specifications.

· Perform functional walkthroughs as needed throughout the development process.

· Develop test plans and specific test cases based on project requirements and systems specifications.

· Ensure the traceability of discrete requirements and specifications through structured documentation and test plans/cases to ensure appropriate test coverage.

· Manage the testing phases of projects tracking errors and fixes and ensuring appropriate regression testing of any effected system elements.

· Develop user acceptance test plans and partner with business units through the successful completion of user acceptance testing (UAT)

Job Requirements:

Skills

· Knowledge of project management software packages (i.e.: MS Project, Asana, JIRA)

· Expert level knowledge of MS Office applications: Word, Excel, PowerPoint

· Excellent analytical and documentation skills

· Detail oriented and focused on constant improvement in personal skills

· Experience developing enterprise web applications leveraging responsive design for mobile

· Working knowledge of marketing automation platforms and CRMs (Salesforce) is a plus.