Property Senior Claims Examiner

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Job description

The purpose of this position is to facilitate, coordinate and expedite the immediate handling of all property claims, to control and critique large exposure cases and to resolve claims in a prompt, fair and equitable manner. This position reports to the Property Claims Manager.

Essential Functions and Responsibilities:

• Establish accurate reserves.
• Determine verification of coverage.
• Delegate settlement authority to independent adjusters.
• Attend mediation and settlement conferences.
• Analyze insurance contracts.
• Communicate with the public.
• Maintain an appropriate diary date on files under direct supervision.
• Ensure that a file is proceeding towards a prompt, fair and equitable claim settlement.
• Direct responsibility for supervision of all subrogation and arbitration handling.

• Knowledge and Skills:
• 10 years experience in Property claims.
• Knowledge of MSOffice.
• Prior supervisory experience.
• Basic knowledge of various applicable state law systems.
• Above average reading comprehension and math skills.
• Ability to deal with a variety of personalities.
• Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
• Experience controlling expenses.
• Proficient negotiation skills.
• Strong oral and written communication skills.
• Strong analytic skills and ability to pay close attention to detail.
• Strong customer service skills.
• Ongoing training through the Insurance Institute of America.
• College degree preferred.

Physical Requirements:

• Ability to hear.
• Ability to speak clearly.
• Ability to sit for extended periods of time.

Job Type: Full-time

Experience:

• Claims Processing: 10 years (Required)

Education:

• Associate (Required)

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