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Receptionist/Customer Service Representative (FT)

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2nd Street Animal Hospital

2021-12-03 07:33:52

Job location Philadelphia, Pennsylvania, United States

Job type: fulltime

Job industry: Administration

Job description

2nd Street Animal Hospital is accepting applications for a EXPERIENCED full-time Receptionist/Customer Service Representative. We are a new, busy, beautiful, state of the art veterinary hospital located in the Northern Liberties section of Philadelphia. We are also AAHA Accredited, Fear-Free and Earth friendly. Pay rate dependent upon level of experience and negotiable.

Responsibilities:
  • This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments and ensuring that the reception area is clean and presentable at all times.
  • Team work between all hospital employees is imperative. When everyone is doing their part efficiently it results in a comfortable and efficient working environment.
  • Candidates must have excellent skills in the following areas: client service, sales, communication and multi-tasking. We use Google Drive and many other programs to ensure easy documented communications between all team members.
  • We are looking for someone with a great attitude, outgoing personality, computer proficiency and excellent telephone and client communication skills. Most importantly, applicants must enjoy working as a team player in a compassionate, friendly, drama free environment. We are a veterinary practice that values and respects our patients, clients and team members. It is imperative that the applicant exhibits a high level of customer service which is essential to promoting a positive client experience. Our goal is to create positive memorable personalized experiences for our clients and their pets.
  • Candidates must be self-motivated.

Work Hours:
  • Must be flexible in working hours which could include Saturdays (8:30am-4pm).
  • A combination of day and evening shifts.

General Reminders:
  • Priority will be given to applicants with experience working in the veterinary industry. Customer service experience is required.
  • If you love working with people as much as animals in a friendly, team-oriented environment, please contact us!

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