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Retail Sales Associate

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Fason De Viv

2021-12-03 08:58:03

Job location Philadelphia, Pennsylvania, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree
  • BSc in Marketing or related field is a plus

Job Types: Full-time, Part-time

Pay: $11.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Retail sales: 1 year (Preferred)

Work Location:

  • One location

Paid Training:

  • Yes

Management:

  • Store Manager

Typical start time:

  • 11AM

Typical end time:

  • 8PM

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture

Company's website:

Company's Facebook page:

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

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