Business Development Representative

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Job description

As the BDR, you will be the point of contact for new and existing customers to Carrier Enterprise. This role is critical to the business. Using our sales tools, BDR's have engaging conversations with our customers to build a virtual relationship that allows them to discover their business challenges, their business requirements and helps them determine the most appropriate solution for their HVAC needs.

Essential Duties and Responsibilities:

* Makes outbound calls to new & existing customers by telephone and/or e-mail to sell HVAC products and solutions

* Create a great first impression with our customers by providing them with an excellent and engaging customer experience

* Consistently achieve (and exceed!) monthly sales targets

* Work cross-functionally with the Sales & Marketing team to support marketing promotions and other sales programs within the region.

* High-Energy and Strong Networker; ability to build and maintain strong, long-lasting customer relationships; investigates and resolves customer problems when needed.

* Engage our customers with our Digital tools and services which includes websites, apps, and digital marketing

* Enter customer data and other sales data for new and current customers into Salesforce.com database;

* Maintain active communications with leads and help them to find relevant information about our solutions that can address their business needs

Requirements

* High school or equivalent (Required); AA/AS degree in Business, Marketing or related degree desired

* 1+ years of inside sales experience or call center sales or customer service experience.

* CRM experience preferably Salesforce.com

* Customer-oriented approach with the ability to listen and understand customer needs

* Bilingual in English and Spanish preferred but not required

Qualifications:

* Must have strong communication skills, a strong worth ethic, high energy, enthusiasm, and a passion for sales

* Must be a self-starter, articulate and possess excellent presentation, phone and written communication skills.

* Proven ability to handle, adapt, and provide solutions

* Ability to thrive in an entrepreneurial work environment while demonstrating the ability to focus on results

Disclaimer: The information in this job description indicates the general nature and level of work to be performed. It is not designed to contain or be interpreted as comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed on this job description.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled