Digital Business Analyst, Experienced

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Job description

Fantastic Digital Team Expected to Double in Size over the next year!

The Consulting family forms part of the Business/Function Consulting track within the IT function. It contains positions whose primary role is to partner with business units or functional groups to clarify and communicate business requirements, assuring products and services are aligned with business needs. Incumbents become business or function specialists and can be technology generalists or specialists, providing an array of services such as business process improvement, priority-setting facilitation, project definition or design, and broker IT and contract services.

As an Experienced Business Analyst , you will provide support to PPG's cross business units as a liaison to those unit leaders. Providing guidance and solutions to their unique needs by leveraging your experience. Conducting and analyzing business and information technology processes to prepare the essential groundwork for process or application changes. Ultimately you identify opportunities to apply technologies to business processes to increase growth and or efficiency.

The BA would work in the ClientLink tool (SAP C4C) supporting the Sales and Service side of the product. The BA would work closely in conjuction with the Product Owners, Technical Architecture group and Business SMEs to continue to enhance and improve on the product with a focus on value-added changes

Key Responsibilities :

• Participate in the definition, testing, training, implementation, and support of business solutions.
• Identify customer requirements, develop test schedules, review testing plans, and track and document the development and results of these plans.
• Alert project managers and advise on options to potential risks and issues of importance.
• Uncover client requirements via industry standard analysis techniques such as data flow modeling and workflow analysis, data modeling, and object modeling.
• Focus on business process engineering while managing projects and are responsible for the overall implementation and execution of project and performance criteria, maintaining full knowledge of all phases of business specific technology implementations.
• Seek ways to apply technology and business process engineering techniques to improve business processes.
• Conduct research and provide information on business trends, technical advances, and competitors' practices relevant across PPG businesses and/or geographies.
• Assess future needs, using structured interview processes to establish business priorities; consult with technical subject matter experts (such as Systems Consultants and Project Managers) and develop alternative technical solutions.
• Provide advice on options, risks, costs versus benefits, and impact on other business processes and system priorities.
• Deliver solutions that adhere to PPG's methodology and architectural standards. Including delivery of system & user documentation.

Qualifications :

• Experience in Digital Marketing tools.
• Specific knowledge of the SAP Marketing Cloud is highly desirable. Working knowledge of another other Digital Marketing tool will be considered as an alternative.
• BS/BA degree in Digital/IT related field or Business, or equivalent work experience is required.
• 5-7+ years of experience in Digital/IT, business process or consulting roles with a track record of successful project implementation.
• Experience in the strategic use of technology in managing and growing a business.
• Strong technical knowledge and ability to express complex technical concepts in terms that are understandable to the business.
• Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans
• Strong teamwork and interpersonal skills and ability to communicate with all management levels.
• Ability to be comfortable in a nonhierarchical, flat organization and, if required, operate under a dual reporting relationship; ability to thrive in a somewhat unstructured hands on environment that demands a consultative approach and solutions that span multiple environments in a business area

ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: ( Click here to learn more about the PPG Way )

PPG vision:

We are One PPG:

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email .

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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