Resident Coordinator

---

Job description

Post Road Management is growing! For over a decade, Post Road Management has been offering full-service property management and maintenance services throughout the Lehigh Valley and surrounding areas. Also included in our range of services is asset and construction management of multi-family dwellings, single family homes, and complete rehab developments. We are seeking an experienced Resident Coordinator for the full-time position to join our team in the Pittsburgh, PA area.

Job Responsibilities:

• Greet and host all visitors and answer the reception phone.

• Provide administrative support for Regional Manager and Community Managers by typing general correspondence, preparing expense reports, etc.

• Assist with office filing

• Order and maintain office supplies

• Maintain appearance of the office

• Open, sort, and date stamp incoming mail

• Assist IT with troubleshooting issues related to the network, printers, scanners, etc.

• Respond to all tenant requests and calls, determine urgency and consult with property management as necessary

• Monitor work order completion times and escalate as necessary

• Coordinate the tenant relations program.

• Coordinate with tenants on scheduling the vendor service dates and times

• Manage conference room scheduling and maintain the appearance, setup, supplies, food, beverage, etc.

• Contract Administration

• Assist property management in preparing vendor contracts by setting up property templates, ensuring all required documentation is received and drafting contracts for services in the building.

• Route contract for execution and communicate the status of contract between the vendor and property management.

• Assist in record keeping according to policy.

• Assist property management in pulling reports from the tenant system.

• Review reports

• Maintain and update security access database, which includes programming the cards and generating monthly access reports.

Skills and Qualifications:

• Reporting Skills

• Administrative Writing Skills

• Microsoft Office Skills

• Managing Processes

• Organization

• Analyzing Information

• Professionalism

• Problem Solving

• Supply Management

• Inventory Control

• Verbal Communication

• Education and Experience Requirements

• Valid driver's license

High school diploma or equivalent education required

3 years of administrative assistant experience

Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat

Benefits:

• Competitive paid time off and sick leave

• Health benefits (medical, dental, vision)

• Paid company holidays

• Referral incentive

• Employee rent discount

***For immediate consideration please send us your resume at , Subject: Resident Coordinator - Pittsburgh