Sports Buddies Coordinator

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Job description

Big Brothers Big Sisters of Greater Pittsburgh

Position Title: Sports Buddies Coordinator

Exempt Status: Full-time, Non- Exempt

Department: Programs

Location: East Liberty (some local travel required)

Reports to: Community-Based Program Director

Supervises: N/A

Schedule: 37.5 hours per week (flexible, but requires some early mornings, evenings, and weekend availability)

Position Summary: This position requires excellent case management, program support and documentation for the Sports Buddies mentoring program. This position includes event scheduling, conducting interviews and match introductions, writing thorough, objective assessments, event planning and execution, and high level customer service through match support. Must be highly organized, provide professional services, and meet quality metrics, outcomes, and goals as established by the agency. The ideal candidate will have experience running youth sporting events and demonstrate a high-level of awareness and independent judgement while supervising volunteers and children in the areas of child safety and relationship building.

Inclusiveness Statement

As an organization dedicated to inclusiveness, BBBSPGH values and celebrates the diversity and individuality of every child, volunteer, employee, board member, family, and community partner.

Essential Duties/Responsibilities

Perform duties in compliance with national standards and BBBSPGH policies, procedures, and practices

Deliver consistent, effective, and excellent customer service and match support in a respectful manner

Meet child needs and ensure safety at all times

Process volunteer and child applicants from assignment to matching, facilitating orientations and volunteer trainings, as assigned

Interview volunteers and child/family to evaluate and assess for program.

Create successful relationships working to match volunteer with the child applicants in a manner that strongly considers all parties' requests and that enhance the BBBSPGH relationship

Facilitate relationship development and provide community resources and referrals to all served families expressing need, when possible

Maintain reliable, accessible documentation in a professional and timely manner

Represent BBBSPGH in a professional manner in the community and office

Plan, organize, and execute Sports Buddies events

Build and manage community contacts and relationships

Recruit new volunteers and children for Sports Buddies program

Other Duties/Responsibilities:

• Attend meetings and events, as scheduled.
• Identify issues which need to be referred to your direct supervisor.
• Assume other program responsibilities as needed.
• Provide assistance with implementation of special events, such as Bowl for Kids' Sake, Volunteer Recognition, Holiday Party, Summer Picnic, Graduation Event, Matchiversary Parties, etc.
• Work schedule with two evenings per week and a minimum of 1 required Saturday a month dedicated to Sports Buddies activity.

Job Qualifications:

Knowledge, Skill, and Ability:

• Experience associating with or the willingness to associate with diverse communities and organizations that support BBBSPGH
• Excellent oral and written communication.
• Ability to work independently, yet perform well in team environment.
• Excellent problem solving and decision-making skills.
• Strong organizational skills and able to focus on detail.
• Must have excellent time management skills and able to multi-task and set priorities. Ability to deal effectively with changing job requirements and shifting priorities

Education or Formal Training:

• Bachelor's degree in social work, social services, education, counseling, athletics, or related fields.
• Experience with multi-cultural communities, working in urban environment, with at-risk youth (low income, youth with single and/or incarcerated parents, etc.) preferred.
• CPR/First Aid Certified

Experience:

• General knowledge of sports and activity planning.
• Assessment, intake, and strong interviewing skills.
• Experience in effective cross-cultural communications with children and adults to develop and enhance the understanding of the cultural needs of children and their families in relationship to their mentors.
• Coaching experience, preferred.

• Technical Competencies:
• Proficient in Microsoft Office; specifically Outlook, Excel, and Word.

Other:

• Valid driver's license, reliable vehicle, and vehicle insurance meeting state requirements. FBI, Criminal History and Child Abuse clearances will be processed.

Professional Performance:

• Adhere to all personnel guidelines of the agency.
• Maintain professional standards of performance, demeanor, and appearance at all times; as a "role model" both at and away from the agency.
• Maintain a creative, team-building approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Perform all tasks and responsibilities with attention to detail and in a complete and timely manner, complying with agency guidelines and confirming to the scheduling requirements of the job and program.
• Maintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgement at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the clients; act with honesty and integrity in all aspects of agency business.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Actively strive to create and maintain a culturally sensitive and appropriate environment through communication and interaction that demonstrates respect for diversity.

Equal Employment Opportunity

BBBSPGH strives to make all personnel decisions without regard to race, creed, age, color, religion, national origin, ancestry, citizenship status, gender, gender expression, marital status, sexual orientation, veteran status, disability, arrest record, or any other protected class as required by applicable law. All employees are expected to actively support these principles and objectives in our work environment and with others with whom we come into contact.

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
Employee is required to be vaccinated against COVID-19 upon start date.

Application Question(s):

• This position requires two evening shifts (12:00 pm- 8:00 pm) each week and 1 weekend day each month. Are you willing and able to work those shifts?

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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