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Telecom Analyst

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The Denzel Group

2021-12-03 07:32:00

Job location Scranton, Pennsylvania, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

The Denzel Group has been chosen by a top company in the SWB (Dickson City) area to fill a Contract Telecom Analyst position. In this physical role, you will assist and troubleshoot Level 1 & 2 Tickets.

Qualifications:

  • Basic Telephony and Networking Troubleshooting
  • Cisco Call Center Experience preferred
  • Ability to handle break-fix issues
  • Basic Monitoring and alerting skills


Cisco Voice Engineer, Telecom Engineer, telecommunications, Voice Engineer, Cisco Voice, Cisco Voice Systems, Cisco Unified Communication, Cisco UCM, UCM, Call Manager, Unity, Contact Center, Genesys

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