Human Resources Associate

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Job description

Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Maintain, audit and distribute statistical reports for Fulfillment Center management; run ad hoc reports upon request.
• Assist associates and Fulfillment Center Management in resolving Company policy inquiries or other various HR related issues, including payroll related issues; coordinate between management and non-exempt associates to maintain open lines of communication.
• Support the Fulfillment Center HR team with recruiting including verifying internal applicant eligibility, scheduling interviews, collecting interview notes, and scheduling new hires for orientation.
• Accurately enter all New Hires into HRIS for the Fulfillment Center.
• Print badges as needed for associates.
• Maintain and assist Fulfillment Center Management with Kronos/attendance related issues, including PTO related inquiries.
• Report accident claims and assist Risk Management department with any Workers Compensation related issues.
• Compile and communicate absences reported to associate call-in line daily.
• Organize and assist with recruitment efforts including mass hire events, job fairs, job reality summits, interviewing, and new hire orientations.
• Coordinate and assist with various department projects and events.
• Assist Corporate HR with monthly random drug testing.
• Maintain department reports and office filing.

RELATED COMPETENCIES

• Contributing to Team Success - Actively participates as a member of a team to move the team toward the completion of goals.
• Customer Focus - Makes customers and their needs a primary focu of one's actions; develops and sustains productive customer relationships.
• Managing Work - Effectively manages one's time and resources to ensure that work is completed efficiently.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• High school diploma or GED required
• Must be at least 18 years of age (unless prohibited by applicable law)
• At least 1 year of administrative support or customer service experience required; experience in a Human Resources capacity preferred
• Must be able to work a flexible schedule including some evenings and weekends during peak periods
• Bilingual in Spanish preferred.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Proficient ability to communicate effectively with others using spoken and written English
• Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
• Working knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, and Word
• Proficient customer service skills
• Ability to use basic office equipment and machinery, including photocopier, and 10-key pad on a computer keyboard
• Working knowledge of sorting and filing using alpha and/or numeric order
• Possess accurate typing and data entry skills
• Possess working analytical, problem solving and decision making skills
• Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others
• Ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Working knowledge of Kronos time keeping system preferred
• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

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