Lacrosse Service Specialist

---

Job description

DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world's greatest sports team. Lacrosse Service Specialist Duties: Create a world-class customer experience by providing passionate customer service and selling through customer engagement Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions Manages workflow for all customer lacrosse stick stringing services including establishing turn-around times to meet customer's need Manages lacrosse stringing service supply inventory by accurately tracking shop usage Provides product and service recommendations according to customer's needs Manages workflow for all customer services including establishing turn-around times to meet customer's needsAll Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.Qualifications Success Profile: Flexible availability including nights, weekend, and holidays Lacrosse Stick Stringing Experience Extensive Lacrosse product knowledge Passion for Lacrosse DICK'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.