MUHA IT53 - Senior Technology Business Analyst

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Job description

Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)

Hours per week:

Scheduled Work Hours/Shift:

Fair Labor Standards Act Status: Salaried

Job Summary/Purpose: The Senior Technology Business Analyst assists the Resource/Capabilities Manager, Director of Business Delivery and the ACIO for Business Operations with identifying the business requirements, determining the optimal capabilities, and designing solutions that best meets MUSC's academic, research and healthcare missions.This role works with IS's business relationship managers, IS architects, project managers and business partners to align technology solutions with business strategies.Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serves as a technical lead and may have resource and matrixed people management responsibilities.Leads and provides direction for short- and long-term planning sessions to ensure understanding of business goals and direction. Leads the assessment of business partners needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs andrecommends options, risks, and cost vs. benefits. Monitors and analyzes performance metrics to ensure benefits realization. Provides quality assurance through the robust design and executing of testing processes.Establishes measurable individual and team objectives that align with business goals.Generates appropriate communication, process and educational plans for mitigating the disruption of change. Identifies and removes obstacles to change. Coaches and transfers knowledge to IS peers and staff. Exploits opportunities to leverage new technologies to enable business solutions.

Minimum Training and Education: Master's degree in a business or quantitative discipline (accounting, finance, information systems, statistics, healthcare administration, informatics etc. with six (6) years of work experience in business intelligence, analytics, finance, resource management, or project management; or Bachelor's degree in a business or quantitative discipline (accounting, finance, information systems, statistics, healthcare administration, informatics etc. with eight years of work experience in business intelligence, analytics, finance, resource management or project management . Advanced analytical skills, organizational change management experience, and service management proficiency required. Demonstrated strong interpersonal, business relationship, fact-finding, and presentation and communication (written/verbal) skills required.
Requires leadership skills, experience/in depth knowledge of business operations and systems requirements processes. PMP and ITIL foundations certifications preferred, required within 1 year of employment.

Required Licensure, Certifications, Registrations:

Additional Duties and Responsibilities:

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Frequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 20 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous)

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Opening date: 18 Nov 2021 Eastern Standard Time
Applications close: