Business Systems Analyst II

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Job description

Summary


Defines customer needs in technical and business contexts.
Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
Provide guidance with planning and prioritization of business support-related activities.
This position offers remote work.


Description


•30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.

•25% Guide both technical and customer departments in the development of the systems that support the business solution.

•10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.

•10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.

•10% Provide input on the business direction for system changes.

•10% Validate the business need for solutions to business problems and process improvements.

•5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Required Education:

• Bachelor's degree in Computer Science, Business Administration,
• or other job related field. or 4 years of job related work experience
• or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.

Preferred Education:

• Bachelor's degree-in Computer Science, Business Administration, or other job related field
• or 4 years of job related experience with government business and/or BCBS companies.

Required Work Experience:

• 4 years of IT business analysis experience.

Preferred Work Experience:

• Experience working in an Agile with Scrum environment.
• Experience writing user stories and user acceptance criteria.
• Experience with Business Process Management (BPM)
• Experience with Business Process Notation Method (BPMN 2.0
• Experience as a product owner highly preferred.

Required Skills and Abilities:

• Demonstrated understanding of concepts of the supported business unit.
• Basic knowledge of standard industry practices.
• Demonstrated knowledge of procedures for the business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
• Strong teamwork and interpersonal skills.
• Understands how IT affects an organization and is able to link it to business processes.
• Excellent analytical skills.
• Good conceptual skills.
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

Preferred Skills and Abilities:

• Conceptual understanding of project management techniques.
• Able to influence and negotiate solutions to business problems.

Required Software and Other Tools:

• Microsoft Office.

Preferred Software and Other Tools:

• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools

Preferred Licenses and Certificates:

• Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
• Certified Product Owner

Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. - provided by Dice