Teller

Job description

COMTRUST FCU is currently seeking a qualified candidate for the following available position:

Teller - Main Office Branch ( Chattanooga)

Credit Union tellers are responsible for handling customer financial transactions such as deposits, withdrawals, loan payments etc. They will need to adhere to the Credit Union's policies and regulations. A teller's duties may also include knowing the credit unions products and services, counting cash, answering phones, and balancing at the end of the day.

We offer a Comprehensive Employee Benefits Package, including:

• Health, dental & Vision Insurance
• Life Insurance
• Retirement Plan
• Vacation, sick, and holiday Pay

To succeed as a Credit Union Teller, you should have a professional appearance and a member-focused attitude. You should be courteous, efficient, helpful, and accurate.

Teller Responsibilities:

• Assisting members with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Knowledge of Credit Union products and services.
• Tracking, recording, reporting, and storing information related to transactions, Credit Union supplies, and customers, ensuring all information is accurate and complete.
• Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the Credit Union vault.
• Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Comply and stay up to date with applicable laws and regulations.
• Following all Credit Union financial and security regulations and procedures.

Teller Requirements:

• High school diploma or equivalent (GED) required.
• 2 years of experience as a teller or in a related field required.
• Ability to pass a background check.
• Exceptional time management, communication, and customer service skills.
• Basic math and computer skills.
• High level of accountability, efficiency, and accuracy.
• Strong sales skills are a plus.
• Professional appearance and courteous manner.

COMTRUST FCU is an Equal Opportunity Employer. All candidates must satisfy a background screening including credit history and criminal records.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
To keep our work area's safe, the main office branch is set up into quadrants. Each quadrant has its own designated restrooms. Each teller is protected by clear plastic barriers with hand sanitizer and wipes.

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location