Human Resource Generalist

The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding, benefits administration, company policy and procedure adherence. In addition, you will build strong relationships with our company's managers and employees in order to help them with their human resource needs. A great attitude and willingness to help are a high priority! To learn more about us, visit

Duties/Responsibilities:

• Recruiting:
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings for 3 locations (TN, NYC, & L.A).
  • Assistant in organizing and/or attending career fairs, assessment centers or other staffing events.
  • Maintain staffing database, also tracking and coordinating out dates.
  • Posting job openings on: various social media platforms, job posting platforms, etc.
• Benefits:
  • Serve as primary contact for plan vendors and third-party administrators.
  • Coordinate transfer of data to external contacts for services, premiums and plan administration.
  • Document and maintain administrative procedures for assigned benefits processes.
  • Ensure compliance with applicable government regulations specifically for TN, NY, CA.
  • Ensure timeliness and accuracy of required reporting and fees.
  • Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
  • Oversee maintenance of employee benefits files, maintain group benefits database and work with payroll to ensure employee payroll records are updated.
  • Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
  • Assist with future benefits designs and recommendations for review by management.
  • Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
  • Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.
• Human Resources:
  • Ensure compliance with state and federal labor laws ACA, EEOC, ADA,FMLA, FLSA, Workers Comp, etc.
  • Gather information/data from department heads, and input into previously designed newsletter template and distribute newsletter to all staff monthly.
  • May assist with performance evaluation process.
  • Assist with new hire orientation, employee recognition programs, and employee events.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Additional duties as assigned.

• Knowledgeable of 1099 vs. employee criteria.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Google Drive, Sheets, and Docs
• Proficient with Microsoft Office and Teams
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field required.
• At least three years of human resource experience preferred.
• Ability to work daily and/or weekend overtime on as-needed basis, with short-notice.
• Ability to work department hours of 9:00 am - 6:00 pm Monday through Friday.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access, navigate, and travel to each department at the organization's facilities (Knoxville TN, N.Y.C, & L.A.) on occasion-as needed.

Jupiter Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.