Front Desk Staff

Job description

Who We Are

Launching the first public charter school network to serve the incredibly vibrant and diverse South Nashville community, in 2010 our team set out to do what everyone told our Founder couldn't be done: provide a rigorous, inquiry-based STEM education for Nashville's structurally underrepresented subgroups, preparing each student, regardless of home language or immigration status, to graduate from college. Nearly a decade after our doors opened to our founding 5th grade class, we operate two fully built out high-performing schools serving the highest percentage of limited english proficiency students in our sector: STEM Prep Academy Middle School (grades 5-8) and STEM Prep High School (grades 9-12). In 2014, we expanded our impact to launch one of the largest newcomer programs in the country, the Nashville Newcomer Academy, serving new arrival immigrant and refugee students and their families from around the world.

Today, our team is comprised of over 100 of the most tenacious, persistent, and mission-aligned teachers, leaders, and support staff working to secure the college-graduation mission for each and every one of our students and their families. We have the ACT scores and national growth data, the accolades and awards, the parent testimonials, the college scholarship funds, and the founding alumni, the college-graduating class of 2023, to prove that what we set out to do is in fact possible. We show up for our students and for each other every single day, motivated by the incredibly hard work it takes to give our students what they deserve (what everyone said couldn't be done).

Join us.
The Front Office Receptionist at STEM Preparatory Academy is an important person and responsible for helping the school day run smoothly. Successful candidates will be great communicators, have strong organizational skills, and love working in a fast paced environment.
All STEM Prep staff members are responsible for cultivating and sustaining the STEM Prep culture of care, excellence, and achievement through modeling learning and leadership behaviors for students, teachers, parents, and all members of the community. The Front Office Receptionist will report to the School Director.
This is a 12-month role with hourly pay. Pay is $16-$20 an hour.

Responsibilities:

• Greet and welcome guests warmly as soon as they arrive; Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Record student attendance
• Communicate with parents in a timely manner
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Other duties as assigned

Qualifications:

• Bilingual strongly preferred
• Proficiency in basic technology skills
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Familiarity with working in a school
• Warm and friendly demeanor
• Proactive communicator
• Belief that all students can, will, and want to learn.

The Top 3 Reasons You Choose Us.

1. WE SEE OPPORTUNITY WHERE OTHERS SEE IMPOSSIBILITY. STEM fields are the future. And our kids will be leading them.
Our students are achieving unprecedented success on a national scale.
-Since its first year of operation, our Middle and High School students have outperformed the district and state every year in both reading and math.
-On average, the number of our students performing on or above grade level in both English/Language Arts and Math is more than double that of zoned schools.
-Our newest arrivals have been ranked in the top 1% nationally for growth in reading and math on the NWEA MAP assessment.
-Nashville Newcomer Academy students made 11x the expected growth in math and 15x expected growth in reading.
College graduation.
-Last year, our founding class, the college graduating class of 2023, earned over 3 million dollars in scholarships.
-We secured funding and college access for every single one of our undocumented students.

2. YOU COMMIT TO INVESTING DEEPLY IN OUR KIDS. WE COMMIT TO INVESTING DEEPLY IN YOU.
Weekly professional development and personalized coaching.
Leadership development. Whether you want to lead as the best ELA teacher in the state or as the School Director, we have a pathway for that.
Competitive compensation & benefits.
-Annual Salary: On average, our teacher's salaries are 10% higher than traditional district and choice sector teachers.
-Stipend eligibility (early decision, competitive roles, graduate school)
-Referral bonus ($1,000 for every teacher and leader candidate we hire)
-Licensure support
-Unlimited classroom supplies
Family & Wellbeing
-Paid Parental Leave
-Private nursing room for new moms.

-Retirement counseling

-Health center access
-Mental health counseling

3. THEY WANT GROWTH. WE WANT IMPACT.
We don't believe in growth plans with goals around how many buildings we operate or how large our network is. We run through the wall to develop deep and lasting community partnerships that will transform the lives of our kids and families for generations to come. Our growth plan isn't oriented towards meeting a financial goal or reaching a specific size. We are whole-heartedly committed to deepening our impact in this specific community. Here are some examples of our community-based efforts and impact so far:

-English classes for all parents, including those who work third shift.
-When there is a family in crisis, we are the first people they call.
-When there is a quinceanera, every teacher is there.
-We have the largest mental health staff of any network (and a really great therapy dog).
-Our alumni are here almost every day of the week, drinking coffee in the breakroom, seeking feedback on their latest essay, and attending parent-teacher conference with their younger siblings.

We're different from the other guys. Our aim is to continue this level of deep impact and advance the outcomes, education and otherwise, for all students and families in the neighborhoods we serve.

STEM Preparatory Academy does not discriminate on the basis of race, religion, creed, gender, gender identity, sexual orientation, national origin, color, age, and/or disability in admission to, access to, or operation of its programs, services, or activities. STEM Prep does not discriminate in its hiring or employment practices.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location