Front Desk Receptionist

Job description

Essential responsibilities revolve around providing excellent customer service to patients and working effectively as a team player.

• Answering phone calls.
• Scheduling appointments.
• Greeting patients upon arrival.
• Checking patients in and out of the office.
• Generating patient re-call.
• Keeping Doctor's apprised of patient concerns and following manager's policies, procedures and direction.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Staying updated on retail products and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

Education, Skills and Training:

• Have a high school diploma or equivalent (GED).
• Possess basic math and cash handling experience.
• Have strong phone and computer skills.
• Have previous customer service experience (preferred).
• Be able to prioritize and perform multiple tasks.
• Work cohesively with others in a fun and fast-paced environment.

Communications and Personal Interactions

• Have a strong customer service orientation and be able to communicate effectively with patients, doctors, vendors, and team.
• Maintain patient confidentiality.

Job Types: Full-time, Part-time

Pay: $8.50 - $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location