Shop Manager

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Job description

Continental Collision is looking for our next Shop Manager to join our team at our North Lamar location in Austin! We are looking for a detail oriented, process driven, and outgoing individual that can assist our General Manager of 20+ years to maintain and grow our body shop. CAG is a family owned business and we pride ourselves on being a leader in our field as a transformational place to work.

Job Duties Include but are not limited to:

• Responsible for supervising and assisting with the schedule, processing all vehicle repairs, and informing administrative staff of necessary changes to that schedule.
• Overseeing all employees and reports to the General Manager.
• Assisting in the smooth flow of work in the shop.
• Responsible for assigning vehicle repairs to production teams.
• Maintaining company standards of repair quality, inspecting vehicle repairs throughout the repair process, and ensuring that quality repairs are completed.
• Monitoring and improving efficiency in the production area.
• Addressing any safety concerns within the shop (ex: problematic, broken equipment) and reporting any issues to the GM.
• Providing input into company decisions regarding equipment, tool purchase, facility improvement, process improvements, etc.
• Resolving any insurance negotiation disputes.
• Performing file audits, reviewing and monitoring estimates on a regular basis.
• Handling all customer complaints to resolution.
• Supervising and handling decisions in regards to comebacks, customer complaints, warranty work, etc.
• Monitoring purchases from outside vendors such as office supplies, shop supplies, etc.
• Conducting weekly inspections of the facilities to ensure cleanliness and safety of the facility.

Schedule:

• This is a full-time position.

Compensation:

• $100k/year.

Core Values:

Transformational Not Transactional - Be Transformational

• We do what we say we're going to do

• We encourage and support each other

• We're committed to continuous growth

• We're all goal-setters

• We promise to be mentors/mentees

• We create and are part of high-performing teams

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

​All Continental Automotive Group Full-Time Employees Receive:

• Employer Paid Dental Insurance
• Employer Paid Life Insurance
• Employer Paid Medical Insurance
• Employer Paid Health Savings Account Contribution
• Employer Paid Wellness Clinic
• Employer Paid Flu Vaccinations Every Fall
• Employer Percentage Matching for 401k
• 14 Paid Time Off Vacation Days/Year (60 days - 3 years)
• 19 Paid Time Off Vacation Days/Year (3 - 7 years)
• 24 Paid Time Off Vacation Days/Year (7+ years)
• Annual Christmas Bonus Based on Tenure
• Annual Christmas Party
• Annual Employee Appreciation Dinner
• Employee Vehicle Purchase Program
• Employee Discounts on Collision Repair, Parts, and Service
• Bi-Weekly Pay Periods, Paid on Fridays (hourly employees)
• Holidays: Thanksgiving, Christmas & New Years
• Employer Paid Lunches Every Saturday
• Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
• Access to In-House Insurance Agency
• Access to In-House Marketing Agency
• Voluntary Life Term and Whole Insurance
• Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
• $200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call .

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location