Senior Business Analyst

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Job description

Senior Business Analyst (Project/Full-Time & Permanent)

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia has been developing and hosting complex, data intensive business applications for more than a decade. The company's management team has extensive experience in finance, data security, compliance, and business consulting which continues to fuel its rapid growth.
Aperia offers a competitive salary package and a great work environment with excellent people.
We have an immediate need for a Business Analyst to join our team.

RESPONSIBILITIES
Responsibilities include, but are not limited to:

• Manage client accounts, relationships, main point of contact for day-to-day operations, issues, escalations, and projects as a primary analyst
• Ensure collaborative outcomes by establishing and promoting strong client partnerships through direct communication and 'take charge' leadership
• Conduct requirements definition sessions, create entity relationship definitions, application and business workflow analysis and contribute to SDLC as needed Develop functional requirement specifications for enhancements to SaaS solutions and cloud services
• Coordinate product deployments and write release communications
• Work collaboratively with PMO, Design, IT, Development, QA, and Business Analysis teams
• Participate in QA/UAT Testing process as needed
• Coordinate client UAT efforts and manage issues log
• Act as a SME for your product line and conduct training sessions as appropriate

QUALIFICATIONS

• Bachelor's degree in Computer Science, Business, or Marketing. Other disciplines or experience substitutions maybe considered.
• 3+ years of experience in a BA role with increasing responsibility
• Experience working in a Software as a Service (SaaS) environment
• Requirements gathering, data modeling, API integration, and specifications for new web applications
• Relational databases and SQL query tools
• QA use cases, QA testing, and Bug Tracking tools
• Software Project Management

• Excellent written and interpersonal communication skills
• Proficiency in Microsoft Outlook, Excel, and Word is a must
• Experience with JSON and XML data structures a plus

• Experience writing T-SQL queries a plus

• Experience in the Financial or Electronic Payment Processing industry, with Contact Center software, and/or JIRA is a plus

ELIGIBILITY REQUIREMENTS

• Must be willing to submit to a background investigation and drug test as part of the selection process

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management.

Principals only. Recruiters please don't contact this job poster.

DO NOT contact us with unsolicited services or offers.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your expected salary range?
• Will need employer immigration sponsorship in order to obtain work authorization now or in the future? (Yes/No)

Education:

• Bachelor's (Preferred)

Experience:

• Agile: 3 years (Preferred)
• Business Analysis: 3 years (Preferred)
• Jira: 3 years (Preferred)
• API integration: 2 years (Preferred)
• Data mapping: 3 years (Preferred)

Work Location: One location