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Implementation Specialist

hiring now

Xplor

2021-12-03 08:52:05

Job location Dallas, Texas, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

Reporting into the Onboarding Manager, youll help us launch new clients onto our platform, giving every client a seamless experience. This role will lead client contact during the onboarding process and ensure a successful launch onto the Mariana Tek platform. Some of the other responsibilities youll have:

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Manage onboarding processes from start to finish.

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Spearhead all client communications.

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Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.

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Consult clients on technical best practices and advise proposed solutions that fully leverage the Mariana Platform.

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Configure platform settings based on client specifications with high levels of accuracy.

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Create mobile applications for clients by working and communicating with our Engineering team.

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Assist with onboarding process improvements.

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Conduct quality assurance testing of client websites and Mariana Platform configurations.

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Analyze data using Excel to facilitate testing and validate success.

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