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Call Center, Junior (661242)

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Geneva Consulting Group

2021-12-03 08:50:28

Job location El Paso, Texas, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Our client, a leading financial company is hiring a Human Capital Management Service Consultant on a Right to Hire basis.

Work Location:

El Paso, TX

Summary:

In this role, it's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with clients and other colleagues to ensure our products and services deliver winning results. (P.S. Did you know that the majority of our customers are not only satisfied, but they'd recommend our services to someone else?) It gets better: You'll be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.

Required Skills:
• Go-Getter. Ambitious and focused, with a can't-stop-won't-stop attitude.
• People First. You're a relationship builder who wants to help others, grow friendships, and support people.
• Insatiable Appetite to Learn. Driven by continuous learning with an insatiable hunger to grow, become, do, and give more.

Responsibilities:
• Research, troubleshoot and resolve client application items in the area of system set up, product functionality, product enhancements and general client inquiries.
• Analyze complex client requirements for payroll, benefits, time and human resource policy and procedures.
• Use strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues.

  • Apply Now

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