HOA Portfolio Manager

Job description

#40005

*\*Seeking HOA experienced portfolio managers only\**

Provides management, direction, and leadership to ensure the property portfolio is maintained and operated in accordance with Company objectives. Responsibilities include working closely with the Board of Directors and/or the developer to manage and operate the community, facilitate solutions to problems between communities and internal support staff. Strong management skills, customer service skills and time-management skills are required.

*Position Responsibilities*

· Attends Board meetings and gives Board guidance when appropriate.

· Provides specific assistance to Board in financial management, administration, policies and procedures, property infrastructure, organization, litigation processes, property collections, maintenance and mechanical procedures.

· Reviews quality of services provided to the Association.

· Communicates with BOD regularly by either weekly personal contact or telephone. Thereby, establishing a personal relationship with the Board.

· Attends all manager staff meetings.

· Attends annual budget/election meetings.

· Conducts property visits regularly and provides Management with recommendations and observations to improve the property.

· Participates in Corporate committees as assigned.

· Ensures that the maintenance manual, equipment checklists and books are in place and are current as well as all FirstService Residential approved binders.

· Obtains and maintains all service, maintenance and access control contracts.

· Reviews/assists the obtaining and financing of all required insurance coverage.

· Monitors reserve funds to insure they are being used in accordance with BOD and regulatory requirements.

· Follows the Company's corporate policies including but not limited to, recruiting, payroll processes, accounting, and human resources policies.

· Ensures that all records are kept in good order.

· Provides a five-star customer service at all times by attending to all calls and messages timely, no later than 24 hour hours.

· Facilitates committee meetings and acts as liaison to committee members

· Prepares budget for presentation to BOD

· Acts as intermediary with owner/residents and all other staff to assist in prompt response to questions/problems.

· Follows safety procedures and maintains a safe work environment.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* Day shift
* Monday to Friday

Experience:
* Property Management: 1 year (Required)
* HOA: 1 year (Required)

License/Certification:
* Driver's License (Required)

Work Location: One location