AR Coordinator

Job description

#40571Position SummaryThe AR/Resale & Transfer Coordinator is a key member of the Accounting team. Reporting to the Director of Client Accounting, this position provides administrative support while coordinating a variety of tasks and responsibilities within the department. The AR/Resale & Transfer Coordinator is responsible for maintaining customer account records, setting up new homeowner/developer accounts, acting as a liaison for the title company and client, and completing other projects as needed. The ideal candidate must be a highly motivated self-starter who is well organized and detail-oriented, works well under pressure, and is able to consistently meet hard deadlines while working with little supervision.Position Responsibilities* Provides five-star customer service at all times by responding to telephone calls, email and other correspondence in a timely and courteous manner. Follows company policy by returning all calls and emails within 24 business hours.* Recording settlement of new customer accounts and foreclosures* Recording daily receipt of settlements on accounts receivable master list* Recording and posting daily receipt of all checks and payment files from third parties* Researching and processing customer claims of invoice payments* Researching and processing charge backs, returns, bad checks and/or unallocated cash* Handling miscellaneous payments and processing correctly in the accounting system per manager and/or accountant directives* Verifying accounts by reconciling transactions; investigates and resolves discrepancies* Assisting in preparation of journal entries and processing adjustments as necessary* Communicating with title companies concerning settlements* Comparing title company requests to database ownership details, records, etc.* Working all WelcomeLink queues and escalations and issuing timely responses or trouble-shooting issues as necessary.* Maintaining daily logs, records, and forms as necessary.* Making all appropriate notations in accounting systems pertaining to disclosure certificates processed.* Assisting Title Company Liaison and Supervisor on projects as needed* Protect the organization's value by keeping information confidential, adhering to the Code of Ethics Policy and following the Global Service Standards.Operating Skills, Knowledge & Abilities.Education/Training: Associate's degree (A. A) or equivalent from two-year accredited university preferred. Two (2) years of AR, Billing, and/or Banking experience strongly preferred. Experience in Property Management industry a plus.Experience/Knowledge/Abilities:Proficient in Microsoft Office, including knowledge of Excel and using function commands. Excellent communication skills. Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, and meet hard and fast deadlines. Must be a team player and possess strong analytical, detail oriented, skills.Job Type: Full-timePay: $17.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insurancePhysical Setting:* OfficeSchedule:* 8 hour shift* Monday to FridayExperience:* Accounting: 1 year (Preferred)Work Location: One location