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Receptionist/Administrative Assistant/Customer Service

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Service Squad

2021-12-03 08:58:26

Job location Houston, Texas, United States

Job type: fulltime

Job industry: Administration

Job description

We are looking to hire a bilingual Receptionist/Administrative assistant to manage our office and perform additional administrative and clerical tasks. This job is ideal for someone looking for a fast-paced environment with room to advance.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business and contact us over the phone. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Responsibilities

  • Handle high volume phone calls/schedule jobs/appointments
  • Entering customers into a web-based software/CRM program
  • Reach out to customers over the phone/email/text to conduct satisfaction survey and request online reviews
  • Updating social media sites, Google business pages
  • Answer, screen, and forward phone calls
  • Receive, sort, and distribute daily mail/deliveries.
  • Perform other clerical receptionist duties such as data entry, filing, photocopying, transcribing, and faxing.
  • Maintain office clean, organized, and stocked.
  • Periodically sanitize office surfaces.

Skills/Requirements

  • Digital marketing/social media experience is a Plus
  • CRM experience is a plus but not required
  • Quick book accounting software is a plus but not required
  • Clear and professional phone voice
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with a multi-line phone, office equipment, etc
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • No drug abuse/criminal history
  • Background check required

How to apply:

Send your resume through indeed

walk-in appointments Contact Ph:

M-F 9 am to 3 pm

Job Types: Full-time, Internship

Pay: $14.00 - $16.00 per hour

Benefits:

  • Disability insurance
  • Paid time off
  • Professional development assistance
  • Referral program

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Tips

Work Location:

  • One location

Work Remotely:

  • No

Inform a friend!

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