Transport Scheduler
Aggreko
2021-12-03 07:45:53
Houston, Texas, United States
Job type: fulltime
Job industry: Call Centre / CustomerService
Job description
About Aggreko plc:
Around the world, people, businesses and countries are striving for a better future. A future that needs power and the right conditions to succeed. That's why at Aggreko, we work 'round the clock, making sure our customers get the electricity, heating and cooling they need, whenever they need it - all powered by our trademark passion, unrivalled international experience and local knowledge. From urban development to unique commercial projects and even humanitarian emergencies, we bring our expertise and equipment to any location, from the world's busiest cities to some of the most remote places on earth. Every project is different, so we listen first and design a system supported by our service anywhere, to any scale. Transforming the lives and livelihoods of individuals, organisations and communities across the globe.
We are seeking a highly motivated Transport Scheduler to be based in Houston, TX. The Transport Scheduler is responsible for managing all the transport requirements related to customer deliveries, returns and the movement of fleet.
Sound like you? Here's what you'll need to demonstrate:
* Customer Focus: Dedicated to meeting the expectations and requirements for customers; gets firsthand customer information, acts with the customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Planning: Accurately scopes out length and difficulty of tasks and projects; breakdown work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results
* Communication: Provides timely, appropriate, and useful information to others; determines the most effective method of communication; tailors messages to the needs of the intended audience; uses personal judgement to determine what information is useful to co-workers
* and customers
* Problem solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
* Organizing: Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently
* Resilience: Able to positively respond to and cope with challenging situations, changing priorities and build-up of pressure due to business demands
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways; inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships
* Technical Expertise: Possesses an in-depth technical knowledgeable; effectively applies technical knowledge to solve a range of problems; develops technical solutions to solve problems
* Technical learning: Picks up technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses
We're Experts. You'll have the following experience:
* Relevant experience in a transport planning role
* PC literary in a Microsoft environment and ERP system
* Proven Customer focus with a strong sense of urgency for creative solutions
* Proven acute attention to detail
* Proven ability to work effectively in a fast-paced stressful environment
* Skilled at multi-tasking
* Excellent inter-personal skills Collaborative style with decisive, results-oriented approach
* Ability to self-direct and self-manage
* Proactive approach to carrying out tasks
We're Dynamic & Innovative. In an ever-changing business you will be nimble in seizing opportunities to pioneer effective ways to meet and exceed your responsibilities:
Customer Service and Building the Best Teams
* Ensuring that all activities are performed in mind with the best customer experience possible
* Working with other schedulers (labor / fuel / equipment) and customer service reps to ensure all activities are coordinated together and provide the customer with optimized activity coordination
* Quality and timely communication with Customer Service Reps to ensure they are kept informed of delivery / collection times and any changes or issues
Key Role Activities
* Ordering vehicles to deliver and collect hires as they are required
* Acts daily having safety as key priority for our business, employees, customers and contractors
* Responsible for quality and timely communication with Customer Service Reps and Operations Teams to ensure they are up to date with delivery / collections logistics, time and changes throughout the process
* The creation of cost efficient, sensible and optimized transport plans
* Managing transport requirements in line with the most efficient hauler agreements and managing in line with vendor agreements
* Keep and maintain records of the transport movements and costs
* Checking the transport rates from haulers against charges made to ensure consistency and correct pricing
* Ensure filing of all relevant documentation is kept up to date
* Ensure all price and cost data is recorded for logistics performance analysis
* Ensure Aggreko always get the best value for money and service from its haulers by:
* Questioning waiting time and ensuring any rechargeable time is billed on
* Rejecting over charges where not justified
* Communicating with drivers / haulers to notify customers Service Reps of delivery times / changes
* Ensure additional haulage costs are captured on the agreement and liaise with Customer Service Rep for customer communication and acceptance of charges
* Ultimately, achieving the budgeted Freight Recovery by executing the role as efficient and effective as possible
* Enforcing the safety standards in line with Aggreko Safety standards to ensure the highest standards at all times.
* Use the appropriate system for decision making purposes
* Responsible for scheduling weekly inventory cycle counts
* Partner with local operations management to properly monitor and manage all rental parts - Cable, Duct, Hose, Breakers
* Responsible for data entry of during monthly rental parts inventory counts.
Intercompany related activities
* Organization of transport for all inter-company equipment movements; making efficient use of consolidated and back loads to improve vehicle utilization
* Co-ordination of transport movements of the hire-fleet between regions and their depots
* Ensure the necessary customs and cross border documentation is obtained
* Processing of purchase orders, invoicing, and cost reallocation for all inter-company movements
Contract and Vendor management
* Ensuring that 3rd party providers are fully compliant with all Customer and Aggreko safety standards
* Execution of carriage recovery on a contract by contract basis to ensure full recovery by Aggreko
* Escalation of Vendor / supplier failures
* Directly liaise with transport, freight, and ferry companies under the terms of agreed vendor contracts
QHSEE (Quality, Health, Safety, Environment and Energy)
* Drive forward QHSEEn and Sustainability within North America to make measurable improvements across a range of key leading and lagging performance indicators (refer to the annual QHSEEn Targets and Objections and regular QHSEEn reports)
* Contribute towards the QHSEEn culture by showing the required behaviors and values that drive continuous improvement and a sustainable workplace
* Act like an owner by being responsible and accountable for QHSEEn compliance and demonstrating knowledge and commitment to QHSEEn Management System requirements
* Understand and effectively manage any QHSEEn risks associated with our activities and operations in a timely manner
We're Together. In this role, you will have the opportunity to directly contribute to the success of your colleagues and interact with the wider Aggreko team.
Why Aggreko? Here are some of the perks and rewards.
* Competitive compensation
* Profit sharing and employee stock purchase plan
* Industry-leading benefit plans including medical, dental, life, disability and more
* Retirement program with company match
* Paid leave and ten (10) paid holidays
* Continuous training and development with career growth opportunities
Other information you should know.
* Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent periods are spent sitting and standing in the same location. While performing the duties of this job, the employee may occasionally be required to move about or lift light objects (typically less than 15 lbs.)
* Work Environment: The regular work environment is usually an office setting with conditions typical of an office. The employee may infrequently be exposed to other conditions, such as outside weather conditions. The work environment usually has a quiet to moderate noise level. You may be asked or required to work after regular business hours including nights, weekends, and holidays.
* Disclaimer: This information should not be construed as the position's exclusive standards. Performing other assigned duties is required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions..... click apply for full job details