Clinic Patient Representative Lead - Gastro

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Job description

Description

Summary:

Serves as liaison between Manager, Associates, and patients. Responsible for work assignment and scheduling of assigned staff. Trains and orients assigned staff in accordance with established policies and procedures. Assists with evaluating performance of assigned staff and participates in coaching sessions. Informs manager of performance issues with assigned staff. Informs manager of patient and operational issues. May be responsible for inventory and ordering of office and/or medical supplies. Processes and enters charge information into database. Completes billing process and distributes billing information. Verifies insurance benefits and assists with referrals. May prepare checks for deposits.

Requirements:

• High school diploma or equivalent.
• Knowledge of managed care preferred.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Some college preferred.

• Three or more years of experience in a health care organization.

• ICD9 and CPT coding (advanced skills) and experience with charge posting or collections preferred.

Work Type:

Full Time