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Banking Customer Service Representative

hiring now

Techforce

2021-12-04 10:39:52

Job location New Braunfels, Texas, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Tri-Starr Personnel is partnered with a growing and reputable company within the Banking industry, and is currently hiring for IMMEDIATE Customer Service opportunities. Inbound and outbound positions are available with varying shifts. Call us and get qualified TODAY!

Summary:

Assist existing customers with online banking questions, provide navigational support, unlock users, view and provide secure access code, assist with first-time logins and password resets.

The specialist will access the banking system and will need a good learning ability in order to assist with:

- Customer Identification

- Updating customer information - address & phone numbers

- Login Assistance

- Password Assistance

- Unlock Assistance

- General Navigation of Online Banking System

- General Feature and Functionality overview of Online Banking System

Requirements:

1-year customer service experience (contact center experience preferred)

HS Diploma or Equivalent'

Job Type: Full-time

Pay: $14.50 - $16.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Ability to commute/relocate:

  • New Braunfels, TX: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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