Dietary Worker - Christus Santa Rosa New Braunfels- Food

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Job description

Overview:
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Description:
Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

Provides patient customer service by takings phone calls and entering patient meal orders

Directs patient inquiries regarding meal and nutritional needs to appropriate parties

Utilizes software to record patient orders

Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately

Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition

Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards

Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.

Other duties and tasks as assigned by manager

Qualifications:
Previous customer service and/or call center experience preferred

Experience in food service, as a dietary clerk, or in a related field preferred

Demonstrates interpersonal and communication skills, both written and verbal

Requires strong organizational skills, accuracy, and attention to detail

Working knowledge of web based software; ability to adapt to changes in software programs