Assistant Property Manager

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Job description

The Assistant Property Manager is to assist the Executive Director in effectively managing the assigned property. In the Director's absence, the Assistant Executive Director will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor.

In addition, the Assistant Property Manager is directly responsible for maintaining daily, weekly and monthly reports including accurate reporting of rents, and deposits received.

Duties and Responsibilities:

Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

* Income Collection

· Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, evictions notices, returned check memos).

· Deposits all receipts prior to bank close each day.

* Resident Relations

· Maintains positive customer relations attitude.

· Physically inspects property when on the grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.

* Marketing

· Must be knowledgeable of all phases of leasing and resident retention.

· Works with lease renewals each month.

· Greets prospective clients, shows community and performs leasing duties as needed.

· Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.

· Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident relations.

* Administrative

· Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager.

· Organizes and files all applicable reports, leases and paperwork.

· Proofreads all lease paperwork and process move-ins and move-outs.

· Processes all security deposit move-out reports.

· Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

* General

· Performs any additional duties assigned by manager or property supervisor.

· Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.

· Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.

Qualifications

· Position requires at least 2 years of experience in on-site multi-family property management.

. Type at least 40 wpm.

· Knowledge of Microsoft Office Suite, Gmail, OneSite, Real Page, and Velocity rental systems.

Skills and Abilities Required

· Strong problem-solving skills.

· Exhibits honesty and integrity in business dealings and decision making.

· Strong work ethic.

· Possesses perseverance to see the job through completion.

· Well-developed interpersonal skills.

· Takes instructions from supervisors.

· Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.

· Able to apply principles of logical thinking to define problems and initiate valid responses.

· Ability to make effective presentations to prospective tenants.

· Ability to travel and, if necessary, attend out of town meetings or conferences which require overnight travel.

Education and Training

· High School diploma or equivalent required.

· Ability to read, write, and speak English.

· Must have valid driver's license and automobile insurance.

Physical Requirements

· Ability to work a minimum of 40 hours per week. Must be available evenings, nights, weekends for staffing needs and emergencies.

· Be able to stand and walk or sit alternatively depending on specific needs of the day. Estimate 60% of time is spent on feet and 40% sitting at a desk.

· Frequent need to see small detail and view computer screens.

· Ability to work in a fast-paced environment, meet deadlines and multi-task.

· Have occasional need to perform the following physical activities:

· Bend/Stoop/Squat

· Climb Stairs

· Reach above shoulder

· Inspect and show property

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Assistant Property Manager: 3 years (Preferred)
• OneSite: 3 years (Preferred)
• Leasing Consultant: 3 years (Preferred)

Work Location: One location