Commercial Loan Administrator

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Job description

Working in a team of servicing professionals engaged in most aspects of commercial loan servicing, the Associate, Loan Administration, shares responsibility for NewPoint Real Estate Capital's compliance with investor guidelines, servicing agreements, loan documents and service level agreements. S/he works with the Director, Loan Administration, to optimize the use of technology, implement and conform to best practices and consistently achieve Key Performance Indicators.

Duties and responsibilities

• For new loans, review loan and other closing documents to set the loans up on the servicing system, initiate monthly billings, and generate welcome letters.
• Process incoming payments, reconciling discrepancies between amounts due and amounts received. Monitor lock boxes, review clearing accounts and process daily wires.
• Update system/s with changes in loan structure, i.e., assumptions, modifications, and changes to borrowers and collateral.
• Monitor letters of credit, UCC's, reserves and escrows.
• Research and resolve borrowers' questions and issues.
• Maintain strict compliance with the company's policies and procedures, with an ongoing focus on improving existing processes and procedures as opportunities arise.
• Ensure that all training requirements are met in a timely manner.
• Work to ensure ongoing compliance with Key Performance Indicators.
• Participate in servicing projects, as necessary.

Qualifications

• BBA in Finance, Real Estate or Accounting desirable
• MBA CCMS Level I and/or II certification a plus
• 2 - 3 years of loan servicing experience, predominantly commercial real estate loan servicing for multiple capital sources/investors.
• Working knowledge of commercial real estate finance including an understanding of multiple types of loans, property types and real estate lenders
• Working knowledge of Enterprise! (or similar large scale servicing system)
• Medium to advanced MS Office skills
• Knowledge of several aspects of commercial mortgage servicing, preferably in a cross-functional team environment, including but not limited to
• Loan closing and boarding, billing and collections
• Taxes and Insurance/escrow analysis
• Loan documents and document management
• Letters of credit, reserves, UCC's, liens
• Property insurance compliance
• Maturing loans and loan payoffs
• Problem-solving abilities
• Strong verbal and written communications skills
• Accuracy oriented with a sense of urgency and strong focus on customer service
• Strong interpersonal skills and organizational awareness

NewPoint Real Estate Capital LLC is an equal opportunity employer, offering competitive compensation and a comprehensive benefit package including:

Wellness

Medical and Prescription Coverage

Dental Coverage

Vision Coverage

Gym/Fitness Center Reimbursement Subsidy Program

Employee Assistance Program (EAP) and Telehealth

HSA & FSA's

Health Savings Account (HSA) with company contributions

Flexible Spending Accounts (FSA) - Health Care & Dependent Care

Paid Time Off & Leave

Generous paid Vacation

Paid Sick days

Paid Holidays

Paid Maternity Leave

Paid Parental Leave

Paid Volunteer Time

Short-term Disability plan

Long-term Disability plan

Paid Life Insurance

Financial

401(k) with company matching contributions