Inside Sales Account Executive II

SUMMARY:

This position is responsible to help franchises grow overall sales, by supporting in large bulk sales, identifying and driving sales to underperforming customers and working with the franchisees to re-establish contact with customers who are no longer purchasing from Winzer. This person will work closely with the franchisees to retain and grow sales/customers and identify new opportunities. The job includes, but is not limited to, a high volume of phone interaction with franchisees and vendors, sourcing a wide variety of products, entering customer orders, tracking shipments, resolving customer issues, negotiating price with suppliers, prioritizing daily workload, working closely with team members, and involvement in the general day-to-day operations of the inside sales department.

EDUCATION / EXPERIENCE:

• College degree required or the equivalent in industry experience
• Minimum 5 years procurement, marketing, or inside sales experience in the industrial, automotive, fleet and trucking, oil and gas, or similar maintenance and products industry working with a wide variety of related products
• Background in the distribution industry is a plus

SKILLS / KNOWLEDGE / ABILITIES:

• Excellent customer service and self-motivation skills
• Research and source products quickly
• Locate, read, and report information with accuracy
• Make sound, effective decisions in everyone's best interest
• Ability to handle difficult situations and resolve customer conflicts in a professional, courteous manner
• Ability to prioritize tasks and work under pressure
• Contribute to a positive work environment that fosters productivity
• Communicate professionally and effectively in English
• Computer literate with typing skills of 55 WPM and 10-key by touch
• AS400 platform knowledge preferred

ESSENTIAL DUTIES:

• Handle incoming phone, fax and electronic inquiries for quotes and information
• Greet all callers in a courteous and professional manner
• Identify and source a wide variety of MRO products
• Identify sales opportunities and work with franchisees to grow sales through telemarketing, e-commerce and traditional marketing avenues
• Achieve and exceed all sales goals provided
• Assist in department marketing strategies and campaigns
• Sales and training collateral
• Process RFQs (requests for quotes) timely and accurately
• Communicate pricing and availability to franchisees with speed and accuracy
• Assist in tracking and monitoring product shipments and deliveries
• Research and resolve issues and concerns in a timely manner
• Take accurate notes and promptly enter information into the quotes system
• Promptly respond promptly to all inquiries and provide requested documentation
• Quote freight on "drop ship" and bulk orders
• Handle inquiries on other special/drop-ship programs including VSN, FDP and GSA
• E-mail co-workers to share vendor, source, and product informatio n
• Assist coworkers and work together as a team
• Abide by all department and workplace policies
• Other duties as assigned by Manager

PHYSICAL REQUIREMENTS:

• Must be able to efficiently use a desktop computer equipped with standard keyboard and mouse
• Some light lifting and/or movement of products (boxed or unboxed) and catalogs materials may be involved
• May need to enter the warehouse facility where close toe shoes are required to inspect or return product

Winzer Corporation is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.