Credit Analyst II

Job description

WHO WE ARE

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

WHAT YOU'LL BE DOING

As a NAS Credit Analyst II, you will conduct daily collection efforts (email, calls, portal reviews) on an assigned portfolio of accounts to resolve and minimize NAS account receivable delinquencies.

You will be trusted to:

• Regularly communicate with Sales, Billing, Branches and other departments regarding past-due accounts
• Work in multiple customer AP portal systems. This includes researching invoice(s) status, payments, account reconciliations, etc. and providing management weekly/monthly updates on customers account status
• Responsible for running and distributing weekly/monthly NAS AR aging reports
• Responsible for ensuring notes are provided on the Top 25 accounts and Top 10 high-risk accounts for the weekly and monthly NAS AR meetings
• Co-lead the account discussions at the weekly NAS AR aging meetings and the monthly NAS AR aging meetings
• Prior experience working with remote teams. Ability to build relationships with remote teams, including but not limited to NAS Sales, Billing, NAS Branch personnel, et al.
• Other duties as assigned

WHAT WE ARE LOOKING FOR

• Requires a bachelor's degree or an equivalent combination of education and relevant experience
• Proficient in Microsoft Office and other productivity software systems. Advanced Excel skills are required
• Proficient in customer web portals; Service Channel, Ariba, FM Pilot, EMCOR, Coupa, Corrigo Pro, et al.
• Good communication, analytical and research skills
• Good negotiation and leadership skills
• Excellent customer relations skills

Lennox is always on the lookout for innovative thinkers. If you like solving problems in new ways, you're passionate about ideas that become businesses and you want to be part of a team that values you for everything you are, check us out. You'll find a diverse, dynamic and welcoming work environment full of exciting challenges and endless opportunity.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. Our Marketing Research Analyst position is ideal for anyone looking for a diverse working environment with long term growth possibilities. Lennox offers employees a variety of flexible work options, as outlined in Lennox's FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is currently designated as option for up to 2 business days/week of remote work.

Benefits:

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company match and 1-year bonus
• Employee Stock Purchase Program
• Community involvement opportunities
• Robust Employee Assistance Program
• Relocation assistance is available
• And much, much more!

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Work Location: One location