Technical Business Analyst

---

Job description

Job Description:

We are looking for a Technical Business Analyst who cares deeply about understanding what customers really need and is passionate about building digital solutions for our customers. In this role you will analyze high level business requirements and translate them into technical specifications for our engineering team.

We're seeking a hardworking team member that has proven technical expertise and experience working with product owners / squad leads, software developers, users, customers, and stakeholders to capture requirements, document use cases, write acceptance criteria, and other means used to communicate the ideal user experience ... and we know that you are the one!

The Expertise You Have

• Bachelor's degree or equivalent work experience preferred
• 4 - 5 years' experience in technology / digital products
• Experience capturing customer / user requirements, crafting use cases, writing user stories
• Experience facilitating requirements gathering sessions with customers, users, internal teams, business partners, etc.
• Experience with software systems with a large customer base
• Experience with projects that have a multi-regional footprint and high impact
• Experience with JIRA and Confluence applications preferred
• Understanding of cloud-based products from vendors such as AWS, Microsoft or Google preferred

The Skills You Bring

• Your strong technical acuity and aptitude
• Excellent project management skills, are organized, can keep others organized, can prioritize, and are super analytical
• Your ability to work as a team member
• Your ability to work independently and autonomously as needed
• Good written and verbal communications skills
• Must be flexible, responsive, be able to adapt and evolve
• Proven team orientation to getting work done. Relationship AND Results-driven.

The Value You Deliver

• Driving the design, build, and delivery of digital solutions for Fidelity Customers
• Working closely and collaboratively with the product owner/squad lead, technology team and business partners to gather and document requirements.
• Coordinating the delivery of capabilities and product updates to the users.
• Working with teams across different geographical regions and time zones
• Identifying and solving sophisticated issues quickly and turning them into intuitive and elegant solutions.
• Building and maintaining solid relationships with team members, users, customers, stakeholders in person and remote.
• Translating and conveying product strategy in the form of executable product requirements
• Understanding and documenting user scenarios, use cases, the expected user experience
• Defining feature lists, use cases, acceptance criteria, user flows, user personas and other artifacts in support of product development efforts
• Participating in work estimation processes for high level and detailed pieces of work
• Coordinating and facilitating product reviews, retrospectives, sprint and release planning, demos, and other Agile / Scrum-related meetings
• Performing ongoing product backlog maintenance, prioritization, and resolution of defects/bugs
• Handling timeline and delivery expectations
• Working closely with various teams to test, drive implementation, and deliver capabilities and services
• Signing off on features as they are delivered through the Agile development process
• Documenting features for handoff to marketing, training, documentation, professional services, and support teams; serve as the domain specialist
• Participating proactively in designing and maintaining product team standards, tools, and best practices

Certifications:

Company Overview

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning and growth so you can build the career you've always imagined. We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

We invite you to Find Your Fidelity at fidelitycareers.com .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to , or by calling , prompt 2, option 2.